Supervisor of Donor Services (Augusta)

Position Overview  The Supervisor of Donor Services provides direct supervision for mobile staging and operational support staff. This position is responsible for collections staff scheduling and coordinating staff changes post release of schedule. The Supervisor participates in staff call duties, performs bus driver duties (if applicable), and donor collection duties when required. Other responsibilities include submitting weekly time records for staff and assisting with daily QC review.    Essential Functions  Administrative:  Provides direct supervision and guidance for mobile staging and operational support staff  Provides mobile staging and operational support staffing schedule  Reviews and submits weekly time records in ADP  Reviews metrology records  Operational:  Ensures supply of non-warehouse forms/tags used on mobiles and fixed sites are adequate  Performs bus driver and blood collection duties when required  Assists with departmental equipment validations  Ensures staging and operational support staff assists with loading and unloading of supplies onto and off mobile drive vehicles when required  Ensures mobile and center staging pods are adequately stocked and made available to outgoing blood drives and/or fixed site centers in a timely fashion  Ensures equipment returning from inside set-up drives are properly stored, and if required, charged  Ensures all box trucks are clean, organized, have adequate supplies and equipment upon return and prior to every departure  Other duties as assigned or acquired  Minimum Qualifications  High School Diploma or GED  Valid Driver’s License with no major infractions and dependable transportation  Experience in mobile and apheresis collections required  Ability to organize and prioritize workload and meet deadlines  Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint  Ability to work with all levels and in a diverse work environment   Ability to establish and maintain effective working relationships with staff, management, and peers  Physical Demands  The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Lifting and/or pulling/pushing up to 50 pounds  Sitting, standing, or walking for an extended period of time  Bending and twisting