Enterprise Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in Italy.

This role sits at the heart of enterprise customer engagement, where you will act as a trusted advisor guiding complex organizations through the adoption and expansion of advanced enterprise IT solutions. You will be responsible for building long-term relationships with senior stakeholders, ensuring customers successfully onboard, adopt, and scale products across cloud, infrastructure, and open-source environments. The role combines strategic account management with hands-on coordination of technical and operational teams to deliver measurable business value. You will proactively identify growth opportunities, mitigate risks, and ensure strong customer retention across a diverse portfolio. Working in a fully remote, globally distributed environment, you will collaborate closely with Sales, Engineering, and Support teams. This is a high-impact position for someone passionate about enterprise technology, customer outcomes, and long-term value creation.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in Italy.

This role sits at the heart of enterprise customer engagement, where you will act as a trusted advisor guiding complex organizations through the adoption and expansion of advanced enterprise IT solutions. You will be responsible for building long-term relationships with senior stakeholders, ensuring customers successfully onboard, adopt, and scale products across cloud, infrastructure, and open-source environments. The role combines strategic account management with hands-on coordination of technical and operational teams to deliver measurable business value. You will proactively identify growth opportunities, mitigate risks, and ensure strong customer retention across a diverse portfolio. Working in a fully remote, globally distributed environment, you will collaborate closely with Sales, Engineering, and Support teams. This is a high-impact position for someone passionate about enterprise technology, customer outcomes, and long-term value creation.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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