Sales and Service Technician
Job Description
State Systems - Protecting Life & Property
State Systems, Inc. is growing and seeking highly motivated individuals to join our team! Founded in Memphis, Tennessee, we have grown our company to serve businesses and organizations in Tennessee, Mississippi, Arkansas, and Alabama.
Please review our open positions and apply to the positions that match your location and qualifications.
Company Profile
State Systems is a privately owned total protection company based in Memphis, Tenn., that seeks to embody its mission of protecting life and property into every client and product every day. Long-known in the Mid-South for its family owned leadership and life safety systems, the company’s longest-standing and best-known services – such as fire protection equipment, training and cleaning services – have been enhanced by new technology services such as network integration, structured cabling systems and wireless support.
By operating with the utmost integrity, offering superior products and excellent customer service, State Systems has positioned itself as a leader in numerous industries providing a wide range of products and services through four divisions: Fire Protection, Cleaning Services, Technology and Low Voltage. Each division features highly trained and industry-certified professional technicians to install and maintain your system to perform as specified.
With years of proven experience in designing and fitting clients with engineered systems, State Systems is committed to finding the right fire and life safety solution for you. Whether you need a standalone product or a custom-fitted total integration system, you can trust our team to provide top-of-the-line products backed by highly knowledgeable and dedicated staff.
What We Offer
Within the Southeastern region of the United States (including Tennessee, Arkansas, Mississippi, and Alabama) we offer:
Fire Protection Services – including design, installation, repair, and inspection of fire alarms, sprinklers, suppression systems, and more.
Pressure Washing – especially equipment, floors, concrete, kitchen vent hoods and more for commercial buildings.
Security Systems – which encompass access control systems, burglar alarm systems, and video surveillance.
Communication Solutions – including commercial sound systems, paging & intercom systems, nurse call systems, and more.
Network Infrastructure Services – structured cabling and wireless site surveys.
Our Locations
Memphis, TN Office:
1861 Vanderhorn Dr, Memphis, TN 38134
Columbia, TN Office:
2212 Denise Dr, Columbia, TN 38401
Tenn-Ky Automatic Sprinkler Co:
427 Church St, Goodlettsville, TN 37072
North Little Rock, AR Office:
5200 Northshore Drive, Suite C, North Little Rock, AR 72118
Lowell, AR Office:
204 Commercial Ave., Lowell, AR 72745
Huntsville, AL Office:
3215 6th Ave SW, Huntsville, AL 35805
Tupelo, MS Office:
615 Robert E. Lee Drive, Tupelo, MS 38803
Sales/Service Technician
Location: Jonesboro, AR (On-Site)
Division: Fire Protection
Company: State Systems, Inc.
About State Systems, Inc.
Founded in Memphis, TN, State Systems, Inc. is a total protection company providing fire protection, low voltage systems, and life-safety solutions across Tennessee, Arkansas, Mississippi, and Alabama. Our mission is simple: to protect life and property every day through integrity, innovation, and superior customer service.
We’re expanding our Fire Protection Division in Northwest Arkansas and looking for a motivated Sales/Service Technician who’s ready to take the next step in their career. If you’re mechanically minded, enjoy working with your hands, and thrive on delivering excellent service to customers, this is the opportunity for you.
What You’ll Do
As a Fire Protection Sales/Service Technician, you’ll ensure the effectiveness and compliance of fire protection systems in commercial facilities. You’ll handle sales, installation, inspection, repair, and maintenance of fire protection systems, extinguishers, and emergency lighting while maintaining strong customer relationships.
Key Responsibilities:
Sell fire protection services and products within assigned territory while maintaining sales/service quotas.
Inspect, service, and install fire extinguishers, fire suppression systems, and exit/emergency lighting.
Identify new prospects using creative lead generation strategies.
Present proposals and highlight the advantages of State Systems’ solutions.
Follow up with potential clients and process work orders promptly.
Service existing customers and build long-term relationships.
Complete all reports and paperwork accurately and on time.
What We’re Looking For
High School Diploma or equivalent.
Proficient in Windows-based software and Microsoft Office.
Strong mechanical aptitude and problem-solving skills.
Excellent communication, negotiation, and time management skills.
Ability to multitask, prioritize, and work independently.
Valid driver’s license and good driving record.
Physically capable of lifting 75 lbs., climbing ladders up to 12 ft., and working in various conditions.
Willingness to work outdoors and handle materials that may be skin or respiratory irritants (MSDS available).
Compensation
Compensation packages reward hard work and results.
Estimated first-year earnings: $45,000–$60,000+ (with potential for top performers to earn more).
What We Offer
At State Systems, we reward performance and support your professional growth in a collaborative, safety-driven culture.
Benefits include:
Commission and bonus opportunities
401(k) with company match
Health, dental, and vision insurance
Life, accident, and critical illness coverage
Company vehicle or allowance, phone allowance, and logo attire
Employee assistance, wellness, and referral programs
Paid time off and holiday pay
Professional development and advancement opportunities
Pet insurance and voluntary benefits
Schedule: Full-time | Monday to Friday | Day shift
Company Overview
State Systems, Inc. is a privately owned total protection company headquartered in Memphis, TN. We’re proud of our long-standing reputation for integrity, superior products, and exceptional service. With specialized divisions in Fire Protection, Cleaning Services, Technology, and Low Voltage, we provide complete life safety and facility protection solutions backed by certified technicians and cutting-edge technology.
Learn more at www.statesystemsinc.com.
Join a Leader in Life Safety
If you’re ready to grow your career in fire protection, apply today to join State Systems, Inc.—a company built on trust, excellence, and protecting what matters most.
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Pre-Employment Screening:
All employment offers are contingent upon successful completion of a background check and drug screening, in accordance with applicable laws and company policy.
SSI Fire & Safety is an Equal Opportunity Employer committed to diversity and inclusion.