Senior Director of Experience and Design

We're looking for a Senior Director of Experience and Design to lead and elevate the design practice at isolved. This is a hands-on leadership role - you'll be a player-coach who sets the vision for user experience across our product suite while staying close to the craft. You'll inherit a small, talented team and a real opportunity to build something lasting: a coherent design system, a stronger design culture, and a UX practice that has a seat at the product strategy table.

This is not a role for someone who wants to manage from a distance. You'll be in the work, setting the standard, and shipping alongside your team.

This is a defining moment for design at isolved. The person who takes this role won't be maintaining the status quo - they'll be setting a new standard. We're not looking for incremental improvement; we're looking for someone who will fundamentally raise what's possible for our users and our product.

 

What You'll Do

• Define and drive the UX vision across isolved's product suite, ensuring a consistent and high-quality experience for our users

• Build and mature a design system from the ground up - establishing patterns, components, and standards that scale across a complex, multi-product platform

• Lead and grow a small UX team, coaching designers on craft, process, and impact

• Partner closely with Product and Engineering to embed UX thinking early in the development process

• Champion user research and data-informed design decisions across the organization

• Lead UX delivery on high-priority, board-funded initiatives - balancing quality with real timelines and executive accountability

• Establish design standards and review processes that raise the bar across all product areas

 

What We're Looking For

• A craft-forward designer with 10+ years of experience who is technical enough to engage credibly with engineering - you can read code, understand infrastructure constraints, and translate technical limitations into smart design decisions without needing to write the code yourself

• Proven experience building or significantly maturing a design system - you've done this before and can show the work

• Experience with enterprise or B2B SaaS products; comfort with high-complexity, multi-module platforms

• Strong cross-functional influence - you know how to move product and engineering without direct authority

• A player-coach mindset: you're energized by leading a team and staying close to the design work - hands-on with craft, not with code

• Experience delivering under executive or board-level scrutiny, with the judgment to make smart tradeoffs when timelines are tight

• Excellent communication skills - you can articulate design decisions to executives as clearly as to fellow designers

 

Nice to Have

• Background in HCM, HR tech, payroll, or similarly complex regulated industries

• Experience scaling a UX team from small to mid-size

• Familiarity with accessibility standards and inclusive design practices

 

About isolved®

isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits leaders the tools and insights to streamline operations and deliver employee experiences that matter. isolved People Cloud™ is a connected HCM platform with built-in artificial intelligence (AI) and analytics that brings together HR, payroll, benefits, workforce management and talent management in one experience. Built on a legacy of 40 years in the market, isolved is trusted by more than 200,000 employers and used by 9 million U.S. employees, representing about one in 20 American workers. Visit www.isolvedhcm.com.

 

 

#LI-KJ1