Onboarding Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Onboarding Specialist based in Canada.

This role is centered on delivering a seamless and high-impact onboarding experience for new restaurant partners as they transition from contract signature to full platform activation. You will act as the primary point of contact during implementation, ensuring each customer is set up for success through tailored system configuration, training, and technical setup. Working in a fast-paced, customer-facing environment, you will combine consultative problem-solving with structured project management to handle multiple onboarding pipelines simultaneously. The role requires strong communication skills and the ability to translate technical product features into clear operational value for non-technical users. You will collaborate closely with sales, support, and customer success teams to remove friction and accelerate time-to-value. This position is ideal for someone who enjoys ownership, customer interaction, and delivering measurable business impact from day one.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Onboarding Specialist based in Canada.

This role is centered on delivering a seamless and high-impact onboarding experience for new restaurant partners as they transition from contract signature to full platform activation. You will act as the primary point of contact during implementation, ensuring each customer is set up for success through tailored system configuration, training, and technical setup. Working in a fast-paced, customer-facing environment, you will combine consultative problem-solving with structured project management to handle multiple onboarding pipelines simultaneously. The role requires strong communication skills and the ability to translate technical product features into clear operational value for non-technical users. You will collaborate closely with sales, support, and customer success teams to remove friction and accelerate time-to-value. This position is ideal for someone who enjoys ownership, customer interaction, and delivering measurable business impact from day one.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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