Automotive Service Admin/ Customer Service Rep / Cashier
Job Description
Automotive Service Admin/ Customer Service Rep / Cashier – Westbury Jeep
Join Our Team at Westbury Jeep!
Westbury Jeep is proud to be part of the VIP Automotive Group, known for exceptional leadership, a customer-first culture, and a commitment to professional growth. Join a team that values continuous training, career advancement, and being part of one of Long Island’s most successful automotive groups.
At VIP, our mission is simple: create exceptional value and experiences for every customer, every time. We strive to lead the automotive industry by empowering employees to deliver outstanding customer service and memorable experiences.
Automotive Service Loaner Fleet Coordinator / Cashier
Full-Time Opportunity – 5 Day Work Week
📅 Schedule:
Monday & Tuesday - 3:30pm - Midnight
Wednesday - OFF
Thursday - 3:30pm - Midnight
Friday - 1:00 PM - Midnight
Saturday - 9:00 AM - 5:00PM
Sunday - OFF
💲 Pay Range: $18.00 – $22.00 per hour based on experience
Why This Position Stands Out
This role combines customer service, cashiering, administrative support, and loaner fleet coordination within a fast-paced automotive service department. Ideal candidates will thrive in a team-oriented environment and enjoy helping customers while keeping operations organized and efficient.
Key Responsibilities
- Manage daily loaner fleet operations and vehicle availability
- Maintain registration, inspection, and maintenance schedules for all loaner vehicles
- Ensure loaner agreements are accurate, current, and properly documented
- Monitor open loaner contracts and provide weekly aging reports to management
- Coordinate guest loaner vehicle pick-up and drop-off services
- Work closely with valets to ensure vehicles are cleaned and sanitized
- Manage tolls, tickets, fuel reconciliation, and billing records
- Maintain accurate records within the TSD fleet management system
- Process customer payments including cash, credit cards, and checks
- Close repair orders and ensure service documentation is complete
- Handle customer concerns professionally and escalate when necessary
- Provide clerical and administrative support to the service and parts departments
- Assist with phone coverage and customer communication
- Maintain a professional appearance and organized workspace
- Perform additional duties as assigned
Qualifications
- Previous automotive dealership, cashiering, customer service, or administrative experience preferred
- Strong communication and organizational skills
- Ability to multitask in a fast-paced dealership environment
- Detail-oriented with strong recordkeeping abilities
- Professional demeanor and customer-focused attitude
- Basic computer and data entry skills required
- Ability to work flexible retail/service department hours including Saturdays
Employee Benefits
✅ Medical & Dental Insurance
✅ 401(k) Retirement Plan
✅ Paid Time Off
✅ Employee Discounts on Vehicles, Parts & Service
✅ Short-Term & Long-Term Disability Coverage
✅ Supplemental Life Insurance
✅ Career Growth Opportunities
✅ Professional Development Assistance
✅ Employee Recognition Programs
If you are looking to build a long-term automotive career with a respected dealership group that invests in its employees, apply today!
Automotive Service Admin/ Customer Service Rep / Cashier – Westbury Jeep
Join Our Team at Westbury Jeep!
Westbury Jeep is proud to be part of the VIP Automotive Group, known for exceptional leadership, a customer-first culture, and a commitment to professional growth. Join a team that values continuous training, career advancement, and being part of one of Long Island’s most successful automotive groups.
At VIP, our mission is simple: create exceptional value and experiences for every customer, every time. We strive to lead the automotive industry by empowering employees to deliver outstanding customer service and memorable experiences.
Automotive Service Loaner Fleet Coordinator / Cashier
Full-Time Opportunity – 5 Day Work Week
📅 Schedule:
Monday & Tuesday - 3:30pm - Midnight
Wednesday - OFF
Thursday - 3:30pm - Midnight
Friday - 1:00 PM - Midnight
Saturday - 9:00 AM - 5:00PM
Sunday - OFF
💲 Pay Range: $18.00 – $22.00 per hour based on experience
Why This Position Stands Out
This role combines customer service, cashiering, administrative support, and loaner fleet coordination within a fast-paced automotive service department. Ideal candidates will thrive in a team-oriented environment and enjoy helping customers while keeping operations organized and efficient.
Key Responsibilities
- Manage daily loaner fleet operations and vehicle availability
- Maintain registration, inspection, and maintenance schedules for all loaner vehicles
- Ensure loaner agreements are accurate, current, and properly documented
- Monitor open loaner contracts and provide weekly aging reports to management
- Coordinate guest loaner vehicle pick-up and drop-off services
- Work closely with valets to ensure vehicles are cleaned and sanitized
- Manage tolls, tickets, fuel reconciliation, and billing records
- Maintain accurate records within the TSD fleet management system
- Process customer payments including cash, credit cards, and checks
- Close repair orders and ensure service documentation is complete
- Handle customer concerns professionally and escalate when necessary
- Provide clerical and administrative support to the service and parts departments
- Assist with phone coverage and customer communication
- Maintain a professional appearance and organized workspace
- Perform additional duties as assigned
Qualifications
- Previous automotive dealership, cashiering, customer service, or administrative experience preferred
- Strong communication and organizational skills
- Ability to multitask in a fast-paced dealership environment
- Detail-oriented with strong recordkeeping abilities
- Professional demeanor and customer-focused attitude
- Basic computer and data entry skills required
- Ability to work flexible retail/service department hours including Saturdays
Employee Benefits
✅ Medical & Dental Insurance
✅ 401(k) Retirement Plan
✅ Paid Time Off
✅ Employee Discounts on Vehicles, Parts & Service
✅ Short-Term & Long-Term Disability Coverage
✅ Supplemental Life Insurance
✅ Career Growth Opportunities
✅ Professional Development Assistance
✅ Employee Recognition Programs
If you are looking to build a long-term automotive career with a respected dealership group that invests in its employees, apply today!