🔍 Manager of Operations — United States (Remote) at Pax8

🚀 Lead Operations at Scale

Step into a high-impact Manager of Operations role with Pax8 in the United States, where you’ll champion operational excellence, lead high-performing teams, and help shape the future of intelligent, scalable operations.

🌟 Why This Role is Exciting

This is more than an operations role — it’s a chance to lead meaningful change at scale. You’ll drive programs that directly impact business performance while developing and empowering a talented team. At Pax8, you won’t just keep pace with innovation — you’ll grow alongside it, leveraging AI-enabled tools and forward-thinking strategies that are redefining how we work.

🌍 Our Culture & Community

At Pax8, we believe in building strong relationships, valuing diverse perspectives, and creating an environment where people thrive. You’ll join a collaborative, people-first culture focused on continuous learning and shared success. Discover more about who we are and the impact we’re making at Pax8.com.

🛠️ What You’ll Do

✨ Drive Operational Excellence — Oversee daily operations to ensure seamless delivery, strong performance metrics, and consistent execution across multiple workflows
📊 Deliver Results at Scale — Manage competing priorities and resources to ensure teams are aligned and outcomes are delivered efficiently
👥 Lead and Develop Talent — Inspire, coach, and grow a team of operations professionals through transparent leadership and meaningful development
🔄 Enhance Processes — Identify opportunities to optimize workflows, improve efficiency, and implement scalable solutions
🤝 Collaborate Cross-Functionally — Partner with teams across Sales, Marketing, Product, and beyond to deliver aligned, impactful initiatives
📈 Enable Data-Driven Decisions — Monitor performance, provide insights, and ensure accountability across operational metrics
🛡️ Maintain Compliance Excellence — Ensure processes meet internal standards and external requirements while staying audit-ready

🌟 Your Impact

Your leadership will directly shape how regional operations scale and succeed. By strengthening execution, empowering your team, and driving innovation, you’ll create measurable outcomes that benefit our partners, our people, and the wider business.

✅ What You Bring

Proven ability to lead teams, drive accountability, and support professional growth
Strong background in operational delivery, process improvement, and performance management
Demonstrated success working across multiple teams and aligning stakeholders to shared goals
Analytical mindset with the ability to identify challenges and implement practical, scalable solutions
Experience using operational and reporting tools to drive insights and efficiency
Familiarity with continuous improvement methodologies such as Lean or similar approaches
Excellent communication skills and the ability to influence at all levels

🔐 Trust and Hiring

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

🌈 Everyone is Welcome

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United States.

Compensation:

Qualified candidates can expect a compensation range of $120,422 to $172,103, Or more depending on experience.

💰 Your Benefits

Competitive compensation package
Health, dental, and vision insurance
401(k) retirement plan with company match
Generous paid time off and holidays
Paid parental leave
Life and disability insurance
Employee assistance program
Professional development support and learning opportunities
Wellness initiatives and employee perks

📈 Your Growth Journey

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organization. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

🌐 About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

🔎 Background Checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

⚖️ Equal Opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/

At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change.
By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you.

Perks:

Why Join Pax8?

Because here, success isn't just about numbers—it’s about impact.
It’s about being part of a team that thinks bigger, empowers each other, and never loses sight of why we do what we do: to make the cloud easier, more accessible, and more meaningful.

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

Non-Commissioned Bonus Plans or Variable Commission
401(k) plan with employer match
Medical, Dental & Vision Insurance
Employee Assistance Program
Employer Paid Short & Long Term Disability, Life and AD&D Insurance
Flexible, Open Vacation
Paid Sick Time Off
Extended Leave for Life events
RTD Eco Pass (For local Colorado Employees)
Career Development Programs
Stock Option Eligibility
Employee-led Resource Groups

Please take a moment to review our Proprietary Rights and Non-Competition Agreement — this document outlines important information about your rights and responsibilities if you join our team.

Pax8 is an EEOC Employer.

Equal Opportunities

Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

Job Applicant Privacy Notice

Manager of Operations

Job Description