Branch Manager

Centrex Technical Sales is seeking a high-energy, strategic, and operationally minded Branch Manager to lead our Lakeland, Florida branch. This role is the heartbeat of our local operations, responsible for bridging the gap between technical expertise and commercial success. You will oversee daily operations, drive regional sales growth, and ensure our Lakeland team maintains the culture. Core Responsibilities The Branch Manager is accountable for the Profit & Loss (P&L) of the Lakeland office and the professional development of its inside sales, warehouse, and delivery staff. Strategic Leadership & Branch Management Operational Oversight: Manage day-to-day activities to ensure efficiency in sales, administrative functions, inventory, and warehouse. Financial Performance: Support GM in revenue growth and manage the branch budget, focusing on hitting quarterly and annual initiatives and goals. Team Development: Recruit, mentor, and retain a high-performing team. Sales & Business Development Regional Strategy: Work with GM and outside sales to identify and capitalize on market opportunities within the Florida territory, specifically targeting food & beverage, personal care, pharmaceutical, data center, and industrial clients and contractors. Key Account Management: Maintain and grow relationships with top-tier clients and contractors. Sales Pipeline: Oversee sales funnel to ensure accurate forecasting and proactive lead follow-up. Technical & Project Coordination Solution Delivery: Work closely with the Inside Sales and GM to meet client specifications and Centrex standards. Vendor Liaison: Act as the primary point of contact for manufacturers to ensure the Lakeland office remains current on new product launches and technical training. Key Responsibilities Quoting & Estimating: Generate accurate, detailed quotes for distributed products, pipe, valves, and fittings, ensuring all components meet customer specifications. Customer Consultation: Act as the first point of contact for inbound inquiries, advising clients on material compatibility and system configurations. Sales Support & Synergy: Partner closely with Florida-based Outside Sales Representatives to manage project lifecycles, follow up on leads, and close pending opportunities. Order Management: Oversee the transition of quotes into orders, coordinating with the warehouse and manufacturers to ensure on-time delivery for mission-critical applications. Relationship Management: Cultivate long-term rapport with engineers, procurement managers, and contractors via phone and email, providing the "gold standard" of customer service. Data Integrity: Maintain meticulous records in our CRM/ERP systems to track territory performance and project status. Duties Conduct weekly staff meetings to align on sales targets and project deadlines. Review and approve complex technical proposals and contracts. Monitor local market trends and competitor activity in the Florida territory. Ensure compliance with all safety regulations and corporate policies. Travel occasionally to client sites or corporate headquarters as needed. Candidate Profile Experience: 7+ years in technical sales or industrial distribution, with at least 3 years in a leadership/management role. Education: Bachelor’s degree in business or a related field. Alternative: We value expertise; a High School Diploma combined with extensive industry experience and a proven track record of leadership will be considered instead of a degree. Skills: Strong understanding of mechanical/process systems and industrial applications. Exceptional communication and negotiation skills. Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite. Local Knowledge: Familiarity with the Florida industrial landscape is a significant plus. Compensation & Benefits Stability & Prestige: Represent industry-leading brands from a stable, growth-oriented office environment. Future Planning: 401(k) with company match. Full Benefits: Comprehensive health, dental, and vision insurance. Professional Development: Deep-dive technical training on fluid handling systems and industrial plastics.