Junior Key Account Manager - Food Service

At Arla, we do so much more than make some of the world’s favourite dairy products. We make healthy taste delicious, mornings worth getting up for, and family dinners unforgettable. Puck®, Dano®, Lurpak®, and Castello® – names like these make us a vital, natural part of modern life in over 100 countries around the world. With 1,200 employees in the Middle East and Africa and 19,000 globally, every single one of us plays an important role in building on our 10bn Euros turnover and establishing our position as one of the world’s largest dairy companies.

Arla MENA is the largest and most profitable Region within Arla’s International Zone and plans are in place to continue the strong growth in the Region in the coming years – and now is your chance to join the team and be part of the exciting journey! Our Food Service Sales team in Muscat, Oman, is hiring for a Junior Key Account Manager. In this role you would drive sales growth, distribution expansion, and customer relationships in the Salalah region across the Foodservice channel (Hotels, Restaurants, Cafés, QSR). The role will support key accounts, ensure execution excellence, and identify new business opportunities aligned with Arla’s strategy.

Key responsibilities of the role

• Drive to achieve sales volume, revenue, and margin targets for assigned accounts
• Develop new business in HoReCa, QSR, and café segments and expand distribution and product penetration across Salalah by identify opportunities to grow our strategic brands (e.g., cheese, cream, butter).
• Manage and build strong relationships with existing key customers, ensure contract compliance, pricing execution, and agreed terms
• Conduct regular business reviews with customers
• Prepare accurate sales forecasts for the Salalah region
• Coordinate with supply chain & distributor to ensure stock availability
• Track performance vs targets and take corrective actions
• Work closely with distributor sales teams to ensure Route coverage, customer visits and order generation and collection efficiency.

What will make you successful?

• Bachelor’s degree in Business, Sales, or related field
• You will have at least 2–4 years experience in Foodservice / FMCG sales with preferable experience handling HoReCa/QSR accounts preferred

• Strong negotiation and relationship management skills
• Good understanding of Foodservice market dynamics in Oman (preferably Salalah)
• Data-driven with ability to analyze sales performance
• Excellent communication (English required; Arabic is a plus)
• Self-driven, proactive, and result-oriented

What We Offer?
At Arla, we are committed to professional development and promoting from within. You will join a positive, collaborative culture and a market leader with household-favorite brands, contributing to sustainable practices that benefit our customers, farmers, and the planet.

Would you like to join us? 

If you want to be part of a dynamic team and help shape the future of dairy, seize this exciting opportunity! This role will be advertised continuously until the right candidate is found.

Shape the Future of Dairy 

Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with natural, sustainable nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about. 

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