MPS Technician

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

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Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

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Role ID – C004919

Role Duties and Responsibilities

• Manage multiple VMware vCenter & ESXi servers
• Manage Windows Servers, AD, DNS, DHCP
• Basic maintenance of Switches and Firewalls
• Maintain Infodas SGWX diode
• Maintain GPS Time Server
• Install and maintain multiple server and client software applications
• Maintain Bespoke Server application TEPA and its database
• Maintain SofttrosLanManager messaging
• Renewing certificates
• Managing VIASAT encrypted drives
• Loading Keymat to TCE621M devices
• Escorting and assisting 3rd level engineers
• Assist with testing and verification of new systems
• Assist with VEEAM Backup
• Supporting local ServiceDesk
• Maintaining documentation on assigned systems
• Support to VDI maintenance, and thin clients
• Print server support.
• Assist with EPO DLP
• Install Sharepoint and SQL server patches.

Essential Skills, Experience and Certifications

• Vocational training at middle level in a relevant discipline, or equivalent, or Diploma of secondary education in IT System Administration with 5 years of experience.
• Extensive Windows Server Administration experience
• Intermediate Network maintenance and configuration experience
• Advanced Workstation System Administration experience
• Significant IT Service Desk Support experience
• Experience working on multiple IT systems simultaneously in a fast moving dynamic environment, while being able to react quickly to user needs.

Desirable Skills, Experience and Certifications

• Knowledge of NATO IT Security Policies, Directives & Guidance
• Prior experience of working in an international environment comprising both military and civilian elements
• Knowledge of NATO responsibilities and organization.
• ITIL v3 Foundation
• Specific experience with the following: TCE621, VIASAT drives, VEEAM Backup, Infodas SGWX, Active Directory, DNS, DHCP, VMware vCenter, DELL Switches, Trellix EPO, SQL Server, Sharepoint Server, SoftrosLanManager, PKI Certificate renewal process, Horizon View.

Working Location

• Yeovilton, UK

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Top Secret personal security clearance