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Hyphen

Program Manager - Digital Accessibility

Posted 3 days ago
fully

Job Description

We are looking for an experienced Program Manager to join an international project in the digital payments industry, leading the delivery of a strategic accessibility compliance programme (WCAG AA).

Working closely with Product, Design, Engineering, and Compliance teams, you will coordinate cross-functional initiatives, manage priorities and risks, and ensure successful delivery against regulatory deadlines in a fast-paced, international environment.

Responsibilities

  • Lead the planning, governance, and execution of the accessibility compliance programme across multiple product teams.

  • Track programme progress, dependencies, risks, and milestones, maintaining a single source of truth for all workstreams.

  • Facilitate governance meetings and provide clear reporting to senior leadership and key stakeholders.

  • Translate accessibility audits and regulatory requirements into structured backlogs and delivery roadmaps.

  • Collaborate with Product, Design, and Engineering teams to scope initiatives, estimate effort, and prioritise delivery.

  • Create and manage Jira epics and user stories, ensuring clear ownership, priorities, and acceptance criteria.

  • Proactively identify and remove delivery blockers while adapting plans to evolving business and technical needs.

  • Coordinate cross-functional teams across Product, Engineering, Design, Legal, and Compliance functions.

  • Communicate programme status, risks, trade-offs, and key decisions to executive stakeholders.

Requirements

  • 7+ years of experience in Technical Program Management, Program Management, or Project Management within technology or product organisations.

  • Proven experience delivering complex, cross-functional programmes involving multiple stakeholders and fixed regulatory or business deadlines.

  • Strong hands-on experience with Jira, including backlog management and ticket creation.

  • Experience working closely with Product, Design, and Engineering teams to scope and estimate delivery work.

  • Working knowledge of digital accessibility standards (WCAG, EAA, BITV, RGAA, or similar).

  • Excellent stakeholder management and communication skills, with the ability to engage both technical teams and senior leadership.

  • Strong organisational skills, analytical mindset, and a proactive, ownership-driven approach.

  • Fluent English (C1/C2).

  • Must be currently based in Portugal

Nice to Have

  • Experience within the Digital Payments, FinTech, Banking, or Financial Services sector.

  • Experience delivering programmes in regulated environments.

  • Experience working in global, remote-first organisations.

  • PMP, PRINCE2, Scrum (CSM/CSPO), or equivalent certifications.

  • IAAP CPACC or other accessibility-related certifications.

  • Experience with Confluence, Jira, Slack, Miro, and Microsoft 365.

Program Manager - Digital Accessibility at Hyphen | Renata