Patient Care Specialist II
Job Description
Job Description Summary
Patient Care Specialist – Full-TimeMillennium Physician Group – Naples, FL Location: 6635 Hillway Circle, Suite 400, Naples, FL
Schedule: 8:00 AM – 5:00 PM
Pay Range: $20–$22/hour
Experience Required: Minimum 2 years Specialty Preferred: Family Practice Bilingual: Preferred, not required
Position Summary
Millennium Physician Group is seeking a dedicated and compassionate Patient Care Specialist to join our growing team in Naples, FL. This role is essential in ensuring patients receive exceptional service and support throughout their visit. We are looking for someone who thrives in a fast‑paced environment, demonstrates excellent reliability, and excels at multitasking.
How will you make an impact & Requirements
Patient intake — Greet patients, verify insurance, update records, and prepare charts
Scheduling coordination — Manage appointments, follow‑ups, and provider calendars
Clinical support — Assist with vitals, rooming patients, and preparing exam rooms
Documentation accuracy — Maintain detailed and compliant patient records
Patient communication — Answer phones, relay messages, and support patient needs
Office reliability — Maintain consistent attendance and support additional office locations as needed
Required Qualifications
Two years of medical office experience in a clinical or patient‑facing role
Strong multi‑tasking skills and ability to prioritize
Excellent reliability, professionalism, and communication skills
Ability to float to other Millennium Physician Group offices when needed
Preferred Qualifications
Experience in family practice
Bilingual (Spanish/English or Creole/English)
What We Value
We’re looking for a patient‑focused professional who brings positivity, organization, and teamwork to every interaction. Someone who can juggle multiple responsibilities while maintaining accuracy and compassion.