Job Description
We are looking for a Product Readiness Manager to help drive the successful adoption, positioning, and rollout of our products across the organization.
This role sits at the intersection of Product, Strategy, Marketing, Sales, and Client Success, acting as the bridge between the teams building solutions and the teams responsible for bringing those solutions to market. While the role is closely connected to client needs and feedback, its primary focus is enabling internal teams with the knowledge, tools, and resources they need to effectively position, sell, support, and maximize product adoption.
The ideal candidate combines strong product understanding with exceptional communication and organizational skills, and thrives in highly cross-functional environments where alignment, execution, and continuous improvement are critical.
Responsibilities:
Product Communication & Enablement: Serve as the central hub for all product updates. Announce new capabilities across communication channels, prepare detailed feature descriptions, and lead training for Strategy and Growth teams to ensure seamless understanding of the Elevate platform.
Cross-Functional Material Readiness: Own the feature release checklist to ensure no materials are missing or unsatisfactory prior to launch. Partner with Marketing and Strategy to produce high-quality collateral, and hand off technical details for external marketing updates.
Platform Feedback Loop Management: Centralize and manage all internal and external platform feedback (via Asana, CS, and Strategy). Collaborate on pod meetings and interview Growth team members to uncover friction points and actionable product opportunities.
Market & Competitive Intelligence: Conduct regular, up-to-date competitor analysis. Extract tactical insights from product demos and direct client requests to feed the roadmap and ensure we continuously meet the latest market needs.
Beta Testing & Feature Validation: Identify suitable clients for alpha and beta testing programs, coordinate pilot programs for new feature releases, collect structured feedback, and collaborate with Product teams to validate functionality before broader rollout.