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Jobgether

Lead Client Services Project Manager, CX

Jobgether
USPosted Yesterday
Full-timeremote
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Job Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Client Services Project Manager, CX based in the United States.

This role sits at the intersection of customer success, technical delivery, and program leadership, driving complex, high-visibility client engagements from initiation through completion. You will act as the primary point of contact for enterprise customers, ensuring alignment across technical, product, and AI-driven teams. The role is deeply focused on delivering measurable customer value through structured execution and proactive stakeholder management. You will oversee multiple concurrent CX programs in a fast-paced, global environment where precision, communication, and leadership are essential. With a strong emphasis on AI/GenAI-enabled solutions, you will help shape delivery strategies that improve scalability and customer outcomes. This position requires someone who thrives in ambiguity, leads with confidence, and ensures seamless execution across cross-functional teams.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Client Services Project Manager, CX based in the United States.

This role sits at the intersection of customer success, technical delivery, and program leadership, driving complex, high-visibility client engagements from initiation through completion. You will act as the primary point of contact for enterprise customers, ensuring alignment across technical, product, and AI-driven teams. The role is deeply focused on delivering measurable customer value through structured execution and proactive stakeholder management. You will oversee multiple concurrent CX programs in a fast-paced, global environment where precision, communication, and leadership are essential. With a strong emphasis on AI/GenAI-enabled solutions, you will help shape delivery strategies that improve scalability and customer outcomes. This position requires someone who thrives in ambiguity, leads with confidence, and ensures seamless execution across cross-functional teams.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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Lead Client Services Project Manager, CX at Jobgether | Renata