Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Implementation Manager based in Canada.
This is a senior client-facing delivery role responsible for leading complex, enterprise-scale SaaS implementations from kickoff through go-live and post-launch stabilization. You will own the successful delivery of high-impact customer programs involving multiple workstreams, stakeholders, and technical dependencies. The role requires a strong ability to bring structure to ambiguity, ensuring alignment across customers and internal teams while maintaining momentum and delivery discipline. You will act as a trusted implementation lead, guiding customers through configuration, integration, training, and rollout phases. This position blends consulting, project leadership, and hands-on execution in a fast-paced SaaS environment. You will play a key role in ensuring customer success by translating business objectives into clear implementation plans and outcomes. It is a highly autonomous role where strong judgment, communication, and stakeholder management are essential.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Implementation Manager based in Canada.
This is a senior client-facing delivery role responsible for leading complex, enterprise-scale SaaS implementations from kickoff through go-live and post-launch stabilization. You will own the successful delivery of high-impact customer programs involving multiple workstreams, stakeholders, and technical dependencies. The role requires a strong ability to bring structure to ambiguity, ensuring alignment across customers and internal teams while maintaining momentum and delivery discipline. You will act as a trusted implementation lead, guiding customers through configuration, integration, training, and rollout phases. This position blends consulting, project leadership, and hands-on execution in a fast-paced SaaS environment. You will play a key role in ensuring customer success by translating business objectives into clear implementation plans and outcomes. It is a highly autonomous role where strong judgment, communication, and stakeholder management are essential.