Mokara | Seasonal Pool Server/Bartender

Seasonal Pool Server/Bartender Overview:The Seasonal Pool Server/Bartender is responsible for providing efficient and friendly customer service to pool guests while maintaining a clean and professional environment. This role serves food and beverages, including alcoholic beverages, to pool patrons while ensuring guests are satisfied in a prompt and timely manner. The bartender/server must maintain knowledge of menu offerings, mixology, bar equipment, and sanitation standards while creating a welcoming atmosphere for guests. Responsibilities: · Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests. · Must have full knowledge of all food and beverage menu offerings. · Maintain complete knowledge of and comply with all company and departmental policies, service procedures, and standards. · Serve food and beverages to guests following Moments of Service (MOS) and adhere to service standards. · Communicate with guests, management, kitchen staff, and fellow team members in a professional manner at all times. · Communicate additional meal requirements, allergies, dietary needs, and special requests to management and kitchen staff. · Maintain knowledge of liquor brands, beers, specialty beverages, and non-alcoholic selections offered. · Monitor and maintain cleanliness, organization, and sanitation of the bar area, back bar, and service areas. · Ensure responsible service of alcohol by following all legal requirements including carding and monitoring consumption. · Accurately take food and beverage orders and promptly record all transactions in the Micros system. · Maintain guest tabs and process payments following established procedures. · Maintain liquor par levels and assist with daily beer, wine, liquor, and supply orders from the storeroom. · Contribute to a professional workplace that maximizes employee morale, productivity, and effectiveness. · Work effectively with a diverse Front of House and Back of House team in a fast-paced environment. Qualifications: · Minimum 6 months bartending experience in a similar establishment preferred. · Previous cash handling experience required. · Ability to communicate clearly and professionally with guests, management, and co-workers in English. · Strong guest service skills with the ability to interact confidently with guests in a pool environment. · Ability to accurately and efficiently input information into the Micros POS system. · Ability to handle stressful situations while maintaining a calm and welcoming demeanor. · Ability to prioritize, organize, and follow up on guest requests in a fast-paced environment. · Excellent customer service, service recovery, and problem-solving skills. · Must have valid TABC certification. · Must be able to work a variety of shifts including weekends and holidays. · Ability to lift, carry, push, and pull objects weighing up to 50 pounds without assistance. · Must be able to stand or walk for extended periods in both indoor and outdoor environments.