Traffic Manager ( Creative Team)

Company description Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people, and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 90,000+ brilliant minds with expertise in data, technology, media, strategy, creativity, and business transformation, all literally at your fingertips. Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Over the past three years our Japan Media team has won numerous pieces of business, making us the one of the fastest growing agencies in Japan and we are now looking to expand the team. This represents a great opportunity to join a fast moving, award winning media team, that offers massive potential for career growth, the opportunity to work overseas via our Work Your World programme, a leading SGD programme and many more career and life expanding programmes. Overview The Traffic & Resource Manager is responsible for the smooth, efficient, and strategic flow of projects within the creative department. This role ensures that creative work is delivered on time, within budget, and at the highest quality standards. Acting as the central coordination point, the role balances operational execution with forward-looking resource planning, leveraging systems, data, and innovative tools to optimize workloads, improve efficiency, and enable creative excellence. The Traffic & Resource Manager works closely with the Creative leadership (CCO, ECDs), project managers, and external partners to maintain schedules, manage resources, and continuously improve ways of working. Responsibilities Project Coordination & Workflow Management Manage the scheduling and workflow of multiple creative projects  Ensure each phase of the project is delivered on time and aligned with specifications  Act as the central point of coordination across teams to ensure seamless project flow  Monitor progress and proactively address bottlenecks or delays    Resource Planning & Allocation Allocate resources (internal teams, freelancers, external vendors) effectively across all projects  Own and continuously improve workload tracking and allocation, making it more data-driven and structured  Utilize systems (e.g., Baseline or equivalent tools) to manage capacity planning  Anticipate and resolve resource gaps, overcapacity, and client conflicts    Capacity & Temporary Resource Management Identify needs for temporary resources and initiate hiring or freelancer engagement  Manage onboarding/offboarding of external support  Ensure optimal balance between cost efficiency and delivery needs    Schedule Management Develop, maintain, and adjust project timelines based on scope, priorities, and resource availability  Proactively update schedules in response to changes and ensure alignment across stakeholders    Communication & Stakeholder Management Serve as the central point of contact for all project-related communication  Ensure all stakeholders are informed of project status, risks, and changes  Provide clear visibility of team capacity and workload to leadership (CCO, ECDs, Business Leads)    Workflow Optimization & Process Improvement Continuously evaluate and improve workflow processes to enhance efficiency and effectiveness  Introduce more structured and scalable ways of working across the creative team  Support the transition to more automated and system-driven processes    Tools, Subscriptions & Vendor Management Manage creative tools and subscriptions (licenses, allocations, renewals, cost tracking)  Oversee image vendor contracts (e.g., Getty, Shutterstock), ensuring proper usage and compliance  Optimize tool usage to maximize value and efficiency    AI & Innovation Enablement Promote the responsible adoption of AI tools within the creative team  Identify opportunities to reduce workload and improve efficiency without compromising quality  Support testing and scaling of new tools and technologies    Training & Capability Development Partner with the CCO and ECDs to design and manage a creative training program  Manage training budgets and ensure alignment with team development needs  Identify skill gaps and support continuous learning initiatives    Awards & External Recognition Management Manage the submission of creative work to awards and competitions  Oversee budgets for entries, events, and travel  Collaborate with the PR team to maximize visibility and external recognition    Quality Control & Problem-Solving Monitor the quality of work delivered, ensuring alignment with creative standards and objectives  Identify and resolve issues such as delays, resource constraints, or scope changes  Act as a key escalation point for operational challenges    Reporting & Insights Provide regular reporting on project status, resource allocation, and risks  Deliver insights to leadership to support decision-making and planning  Use data to improve forecasting and operational performance

Project Coordination & Workflow Management Manage the scheduling and workflow of multiple creative projects  Ensure each phase of the project is delivered on time and aligned with specifications  Act as the central point of coordination across teams to ensure seamless project flow  Monitor progress and proactively address bottlenecks or delays    Resource Planning & Allocation Allocate resources (internal teams, freelancers, external vendors) effectively across all projects  Own and continuously improve workload tracking and allocation, making it more data-driven and structured  Utilize systems (e.g., Baseline or equivalent tools) to manage capacity planning  Anticipate and resolve resource gaps, overcapacity, and client conflicts    Capacity & Temporary Resource Management Identify needs for temporary resources and initiate hiring or freelancer engagement  Manage onboarding/offboarding of external support  Ensure optimal balance between cost efficiency and delivery needs    Schedule Management Develop, maintain, and adjust project timelines based on scope, priorities, and resource availability  Proactively update schedules in response to changes and ensure alignment across stakeholders    Communication & Stakeholder Management Serve as the central point of contact for all project-related communication  Ensure all stakeholders are informed of project status, risks, and changes  Provide clear visibility of team capacity and workload to leadership (CCO, ECDs, Business Leads)    Workflow Optimization & Process Improvement Continuously evaluate and improve workflow processes to enhance efficiency and effectiveness  Introduce more structured and scalable ways of working across the creative team  Support the transition to more automated and system-driven processes    Tools, Subscriptions & Vendor Management Manage creative tools and subscriptions (licenses, allocations, renewals, cost tracking)  Oversee image vendor contracts (e.g., Getty, Shutterstock), ensuring proper usage and compliance  Optimize tool usage to maximize value and efficiency    AI & Innovation Enablement Promote the responsible adoption of AI tools within the creative team  Identify opportunities to reduce workload and improve efficiency without compromising quality  Support testing and scaling of new tools and technologies    Training & Capability Development Partner with the CCO and ECDs to design and manage a creative training program  Manage training budgets and ensure alignment with team development needs  Identify skill gaps and support continuous learning initiatives    Awards & External Recognition Management Manage the submission of creative work to awards and competitions  Oversee budgets for entries, events, and travel  Collaborate with the PR team to maximize visibility and external recognition    Quality Control & Problem-Solving Monitor the quality of work delivered, ensuring alignment with creative standards and objectives  Identify and resolve issues such as delays, resource constraints, or scope changes  Act as a key escalation point for operational challenges    Reporting & Insights Provide regular reporting on project status, resource allocation, and risks  Deliver insights to leadership to support decision-making and planning  Use data to improve forecasting and operational performance