Senior Manager, Risk Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Risk Operations based in Canada.

This role sits at the heart of a high-growth, tech-enabled risk and insurance operations environment supporting complex workforce programs.
You will lead end-to-end Workers’ Compensation operations, balancing strategic oversight with hands-on execution across claims, underwriting, and risk mitigation.
The position plays a critical role in protecting large volumes of project-based workers across dynamic, fast-moving production environments.
You will act as a key partner to external vendors while ensuring performance, compliance, and service quality across the full claims lifecycle.
This is a player-coach leadership role, combining team management with direct ownership of operational outcomes and program performance.
You will leverage data, insights, and modern AI tools to continuously improve processes and reduce loss frequency and severity.
The environment is fast-paced, collaborative, and highly cross-functional, with strong exposure to senior leadership and strategic decision-making.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Risk Operations based in Canada.

This role sits at the heart of a high-growth, tech-enabled risk and insurance operations environment supporting complex workforce programs.
You will lead end-to-end Workers’ Compensation operations, balancing strategic oversight with hands-on execution across claims, underwriting, and risk mitigation.
The position plays a critical role in protecting large volumes of project-based workers across dynamic, fast-moving production environments.
You will act as a key partner to external vendors while ensuring performance, compliance, and service quality across the full claims lifecycle.
This is a player-coach leadership role, combining team management with direct ownership of operational outcomes and program performance.
You will leverage data, insights, and modern AI tools to continuously improve processes and reduce loss frequency and severity.
The environment is fast-paced, collaborative, and highly cross-functional, with strong exposure to senior leadership and strategic decision-making.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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