Manager, Regulatory Compliance

  Manager, Regulatory Compliance Job Summary   The Manager, Regulatory Compliance will lead a team of analysts to provide guidance and management of regulatory reporting requirements in all states with Insurance Departments, Surplus Lines Associations and Bureaus for admitted and surplus lines entities.   Duties and Responsibilities Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Provide oversight, guidance and hands-on assistance with: Identification, implementation and maintenance of annual and quarterly regulatory filing requirements in all states for surplus lines and admitted entities, necessary to remain in good standing Complete documentation of all filings in network files and Compliance Dashboard Proper management of Secretary of State filings for insurance entities and management companies Claims Adjuster licensing and agent appointments/terminations Service of Process and consumer complaints Premium reporting requirements for surplus lines insurers Ensure a high level of compliance in all jurisdictions including the ability to meet required deadlines with no fines or penalties Provide proper review and sign off on all filings submitted Ensure that project and department milestones and goals are met Guide and help team members with project issues Responsible for day-to-day tactical team decisions Collaborate with staff to establish development plans Provide employee feedback through regular check-ins and writing and delivering performance reviews Other duties as required by management   Knowledge, Skills and Abilities Direct knowledge of surplus lines and admitted filing requirements Broad knowledge of commercial and personal lines of business Broad knowledge of adjuster licensing, producer appointment, termination and renewal requirements Strong written and verbal communication skills Active listening skills Ability to convey technical process information in a clear and concise manner Attention to detail and excellent organizational skills Proficiency in MS Office Suite Research, analysis and problem-solving skills Ability to identify and make process and procedure improvement recommendations Strategic critical thinker with creative problem-solving abilities Ability to perform effectively as part of a team and provide transparency to leadership Ability to lead, motivate, influence, and mentor staff Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable Ability to manage multiple tasks and projects effectively   Experience and Education Bachelor’s Degree preferred, or equivalent combination of education, training and experience Minimum of five years of experience in insurance compliance with concentration in surplus lines and admitted filings required Minimum of three years of people management experience required Certifications (CPCU, AINS, ARC) preferred