Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. CX Designer, AI & Digital Experiences based in the United States.
This role sits at the intersection of customer experience design, AI innovation, and digital product strategy, shaping how customers interact across a complex, multi-product ecosystem. You will design end-to-end experiences that help users discover, onboard, and derive value faster through intuitive, AI-powered journeys.
Working closely with cross-functional teams in product, marketing, engineering, and customer success, you will translate strategic goals into tangible, user-centered solutions.
The environment is fast-evolving, highly collaborative, and deeply focused on measurable impact and customer value.
You will apply design thinking rigor to simplify complexity and create cohesive experiences across web, support, onboarding, and self-service channels.
A strong emphasis is placed on AI-enabled design, experimentation, and continuous improvement of digital touchpoints.
This is a high-impact role for a designer who blends systems thinking with hands-on execution and a passion for emerging AI-driven experiences.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. CX Designer, AI & Digital Experiences based in the United States.
This role sits at the intersection of customer experience design, AI innovation, and digital product strategy, shaping how customers interact across a complex, multi-product ecosystem. You will design end-to-end experiences that help users discover, onboard, and derive value faster through intuitive, AI-powered journeys.
Working closely with cross-functional teams in product, marketing, engineering, and customer success, you will translate strategic goals into tangible, user-centered solutions.
The environment is fast-evolving, highly collaborative, and deeply focused on measurable impact and customer value.
You will apply design thinking rigor to simplify complexity and create cohesive experiences across web, support, onboarding, and self-service channels.
A strong emphasis is placed on AI-enabled design, experimentation, and continuous improvement of digital touchpoints.
This is a high-impact role for a designer who blends systems thinking with hands-on execution and a passion for emerging AI-driven experiences.