Job Description
Are you ready to take flight in a dynamic and fast-paced aviation industry
As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually
Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition
At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe
Job Summary Support the QS Manager in the implementation, monitoring, and continuous improvement of the Safety Management System (SMS) and Quality Management System (QMS) at the assigned station in accordance with ISO standards (ISO 9001, ISO 14001, ISO 45001, etc.)
The Senior QHSE Officer ensures operational compliance with Swissport procedures, regulatory requirements, and airline customer standards, while assisting in safety monitoring, audits, reporting, and risk management activities to maintain high QHSE performance across station operations
Your Activities QHSE Compliance & Monitoring Support the QS Manager in ensuring compliance with Quality, Health, Safety, and Environmental (QHSE) requirements across all station operations
Assist in the implementation and maintenance of the Safety Management System (SMS)
Ensure operational compliance with ISO standards (ISO 9001, ISO 14001, ISO 45001) at the station level
Monitor compliance with labor law regulations, airline customer requirements, and Swissport policies
Safety Awareness & Operational Support Deliver daily safety briefings and toolbox talks to operational teams
Promote hazard identification and reporting through the SMT system
Support QHSE awareness initiatives and contribute to building a strong safety culture within the station
Incident Management & Risk Assessment Support the investigation of incidents and accidents, ensuring proper documentation and reporting
Assist in conducting operational risk assessments and monitoring the implementation of mitigation actions
Follow up on corrective and preventive actions related to incidents and safety findings
Audits & Inspections Conduct operational inspections and audits across ramp operations, passenger handling, flight documentation, GSE, cleaning, and coordination activities
Document findings and support the QS Manager in tracking corrective actions
Monitor internal and external audit findings and follow up to ensure timely closure
Reporting & Performance Monitoring Prepare and support the analysis of monthly QHSE dashboards and KPIs
Track station safety performance indicators and assist in identifying trends and improvement opportunities
Issue safety alerts and ensure Read & Sign acknowledgement when required
Operational Coordination Support coordination between station operations and the QHSE department
Follow up on customer feedback, complaints, and QHSE-related observations
Monitor the condition of GSE and report safety-related issues to the QS Manager
Assist in implementing QHSE initiatives and improvement actions at the station level
Your Profile Minimum Education Bac+2 or higher in Health & Safety, Quality Management, Environmental Management, or related field
Minimum Experience Minimum 5 years of experience in QHSE or aviation safety, preferably within ground handling or airport operations
Prior experience in safety investigations, audits, and ISO management systems is required
Position-Specific Skills Strong knowledge of QHSE management systems and aviation safety practices Experience in incident investigation and root cause analysis Ability to analyze safety data and performance trends Capability to lead QHSE initiatives and improvement projects Communication Skills Excellent written and verbal communication, with the ability to deliver briefings, training, and reports effectively
Language Skills English / French/Arabic Travel Requirements National travel when required
Technical Skills Proficiency in Microsoft Office Experience with QHSE reporting tools and safety management systems At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success
We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
Visit our website at https://careers.swissport.com to learn more about Life at Swissport
Join Swissport today and be part of a team that connects the world of aviation!