Field Service Technician - IVA III

Summary:    A Field Service Technician – IVA III will be skilled and understand the purpose and principles of operating gate, globe, and check valves. In this role, you will be responsible for installation, connection, servicing, testing, adjustment, repair, maintenance, removal, troubleshooting, inspection, and replacement of GGC style valves.    Responsibilities:    All additional job responsibilities of a Field Service Technician - IVA I & II  Support Field Service Technician - IVA I & II employees through mentoring and on- the-job (OJT) training  Performs final quality inspection of valve and/or equipment  Potentially assume role as Field Supervisor  Extensive Knowledge of applicable code requirements  Fundamental selling skills  Performs repair, service, maintenance, and assembly operations while maintaining safety and quality as a top priority in and around mechanical, industrial and electrical equipment  Demonstrates sound judgment with the ability to make decisions and corrections when problems are identified or detected when servicing valves in the field  Ensures all products repaired/assembled meet the quality standards in accordance with procedures, engineering specifications, drawings, and work instructions  Performs functional tests as required  Collects data and documents and prepares detailed reports for customer review, billing records, and expense reporting  Assumes responsibility and handles multiple tasks under potentially stressful and hazardous conditions  Adheres to all policies and procedures  Practices safe work habits to ensure an injury free environment  Uses physical force to lift, push, pull, and hold equipment and tools  Climbs and works at various heights, sometimes working in a standing, sitting, lying down, crouched, or kneeling position  Routinely reacts to visual, aural, and other signals, including alarms and instructions, and is required to visually inspect work  Be on the job and available to work overtime, at times for extended periods of time based on seasonal customer demands  Operate motor vehicle, as required  Attend job and safety training, as necessary or required  Any job duties as assigned by supervisor or manager  Positional Requirements & Qualifications:    Education & Experience  HS Education or GED Equivalent a plus  Associates degree preferred  5 or more years of industry experience  Minimum of 3 to 5 years of gate, globe, and check valve experience  Previous experience operating machine equipment  Skills & Abilities  Meets all IVA Technician I & II qualifications and requirements  Proficient in IVA Technician I & II responsibilities  Successful completion of all applicable Quality Standardization Procedures  Completed QC assessment  Experienced trainer of IVA Technicians Level I & II  Working knowledge and proficiency of leading manufacturer GGC valve lines  Basic OSHA and TWIC card (TWIC, only if required)  Ability to manage multiple tasks within a fast-paced environment  Ability to manage people  Ability to effectively communicate with all levels of management, customers and other employees  Ability to prepare detailed reports and correspondence that are clear and intelligible  Demonstrated “can do” attitude and excellent customer service skills  Customer driven/focused  Team oriented and willing to lead others  High energy, detail oriented  Ability to read and interpret documents such as master schedule, safety rules, operating instructions, drawings/prints and procedure manuals  Sound judgment with the ability to make decisions and corrections when problems are detected  Ability to work independently and/or in team assignments  Strong safety record and knowledge of safety rules and practices  Ability and willingness to work overtime as needed to support customer requirements and seasonal business volume  Strong history of dependability and reliability  Supervision:  Works mostly autonomously with little supervision  Must be able to travel and have a clear driving record in accordance with company driving guidelines  Clear background check and drug/alcohol screening  Willing and able to lift and work with personal protective equipment, including emergency breathing apparatus    Essential Physical Functions    Lifting: up to 50 pounds  Adjusting or moving objects up to 50 pounds in all directions   Lift and carry: 50 pounds for 100 feet  Bending, stooping, walking and climbing stairs  Able to pass periodic medical evaluations and respirator fit tests to ensure continued compliance with OSHA standards.  Ascending or descending ladders, stairs, scaffolding, ramps   Moving self in different positions to accomplish tasks in various environments including tight and confined spaces   Remaining in a stationary position, often standing or sitting for prolonged periods   Moving about to accomplish tasks or moving from one worksite to another   Communicating with others to exchange information   Repeating motions that may include the wrists, hands and/or fingers   Operating machinery and/or power tools   Operating motor vehicles or heavy equipment   Assessing the accuracy, neatness, and thoroughness of the work assigned  Required physical ability if mandated by customer or regulatory requirements   This job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.