Treatment Coordinator - Forest Hill Orthodontics

Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? Forest Hill Orthodontics is seeking an enthusiastic Treatment Coordinator to join our thriving practice in Toronto, ON. This is a replacement position within our established orthodontic team. Why Forest Hill Orthodontics? At Forest Hill Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer: A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve. Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance. Compensation & Perks That Count: Enjoy a competitive total rewards package with an expected wage of $25-$32/hr, including extended health coverage, a health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family. Work-Life Balance: Enjoy a Full-time, 40 hours per week, Monday through Friday. How You’ll Make an Impact   Be the first point of contact for new patients, delivering a warm, welcoming experience that sets the tone for exceptional service. Guide patients through their treatment journey by clearly presenting treatment options, answering questions, and ensuring they feel confident in their decisions. Develop personalized financial plans and explain payment options to make treatment accessible and affordable for patients. Collaborate closely with the clinical team to ensure seamless patient care and communication. Play a critical role in driving practice growth by meeting sales goals through effective communication, follow-ups, and relationship-building with potential and current patients. Maintain detailed records in the practice management system, tracking consultations, follow-ups, and progress. Educate patients about the benefits of orthodontic care, including treatment timelines, outcomes, and post-treatment maintenance. Ability to perform other duties as required for the efficient operation of the practice. The Teammate We’re Looking For   Orthodontic or dental experience is preferred Previous experience working in professional sales considered an asset. Experience as a Treatment Coordinator is considered an asset. Good with computers, proficient in Microsoft Office Suite and the ability to learn new software quickly. Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community. Keen attention-to-detail and time management skills.   Ready to be part of a team that values excellence, integrity, and community? Apply today and take the next step in a rewarding career with Forest Hill Orthodontics! We thank all applicants, although only those selected for an interview will be contacted.  #CAD