Job Description
Are you ready to take flight in a dynamic and fast-paced aviation industry
As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually
Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition
At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary Responsible for the day-to-day safe and efficient operation of cargo operations while ensuring customer service standards and contractual services are met
Your activities Effectively manages staff time to reduce dependence on overtime Ensures applicable safety and quality standards are met Maintains as well as up-dates company’s and customer manuals and documentation Implements and monitors the local emergency plan Develops and maintains good relations with customers and airport authorities Find solutions to conflicts and irregularities Ensure compliance with company Standard Operating Procedures (SOP) and policies Perform other duties as assigned Ensure deployment of the Corporate QHSE Manual Ensure all Swissport employees are familiarize with the Code of Conduct
It applies to all employees of the entire Swissport Group Monitor compliance with Swissport’s standard procedures (e.g. through regular inspections) Ensure safety rules are observed by all colleagues, subcontractors and visitors Lead and document incident investigations and the implementation of improvement action plans
Implement corrective measures within a timeframe adequate to the nature of the incident (e.g. audit finding, inspection result, etc.) Escalate decisions that require approval to deviate from Swissport or local procedures to the Station Manager Comply with the responsibilities detailed in the station's QHSE Management System Manual and the manuals under your responsibility and management, ensuring compliance with the requirements in accordance with ISO 9001, ISO 14001, ISO 45001 and ISAGO standards
Your profile Bachelor's Degree in Business Administration or a related field
Minimum of five (5) years of experience in warehouse management
Demonstrated ability to manage P&L responsibilities and drive productivity performance
Strong leadership, organizational, and operational management skills
Experience in managing warehouse operations, inventory control, and team performance
Ability to deal with conflict Communication skills Ability to work under pressure Customer focus and quality awareness Must be able to work flexible working hours What we offer Excellent workplace environment Excellent growth opportunities At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success
We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status Visit our website at https://careers.swissport.com to learn more about Life at Swissport
Join Swissport today and be part of a team that connects the world of aviation!