Job Description
A cocktail server is responsible for walking the casino floor and take requests for beverages. Providing beverages to guests while maintaining exceptional guest service.
Give prompt, pleasant, courteous and efficient service.
Always utilize alcohol awareness training while acknowledging all guests with a prompt and friendly greeting
Anticipate all guests’ needs and respond appropriately with a sense of urgency.
Verify legal drinking age of guests.
Complete all side work duties and ensure work area is prepared for succeeding shift.
Offer a unique service while sustaining a level of professionalism that encourages guests to return.
- Other duties as assigned.
- Must be 21 years of age or older
- High School Diploma/GED preferred.
- Prior serving experience required.
Must be able to obtain & maintain an active Illinois Gaming License.
Must have alcohol awareness training and be certified.
- Ability to be physically mobile, and stand/walk during shifts.
- Must be able to move around in small spaces.
- Ability to lift up to 40 pounds.Requires bending, stooping pushing, kneeling, and reaching overhead.
- Excellent guest service and communication skills.
- Ability to handle money and make correct change utilizing a POS system.
- Must be able to work in areas containing dust, varying noise and temperature levels, lighting, vibrations, crowds and air quality.
- Must always present a professional appearance and demeanor.
- Ability to read, write and speak English.
- Always display a high level of confidentiality and integrity.
- Capacity to work well with others and handle stressful situations with ease.
- Possess effective learning skills.
Ascend and descend stairs and maintain equilibrium for an extended period
Salary Range: $9.00 per hour + tips
Benefits: Part Time
401(k), Paid Time Off, Education Assistance, Team Member Discounts