Temporary Duty Manager_relief YWG

Are you ready to take flight in a dynamic and fast-paced aviation industry

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually

Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition

At Swissport, we are driven by our core values of Show You Care, Do the Right Thing, and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team at various locations across the globe

Job Summary Under the direction of the Station Manager, the Duty Manager is responsible for efficiently and profitably managing and directing ramp activities by providing a safe, quality product covering a range of ground handling services to its customers

Job Responsibilities Accountable for daily operations

Efficient Resource Planning (manpower, equipment) and manage scheduling

Maintain and improve customer and company safety and quality standards

Maintain good relations with customers and airport authorities

Manage and control all staff assignments

Hold daily briefings with all levels of management

Accurately perform general payroll updates such as wage adjustments, vacation, banked time, monetary adjustments, etc..

Administer new hires, recalls, terminations, and changes via the Dayforce system

Maintain, monitor, and report on agreed key performance indicators (KPI's) Coach and train all employees to effectively improve operations

Ensure workforce adherence to company policies and procedures

Participate in the disciplinary and grievance process with labor relations

Ensure that incidents/accidents reports are completed in an adequate and timely manner

Responsible for Quality, Health, Safety, and Environmental activities at the station to reduce employee injuries, aircraft and equipment damage Other duties as assigned

Qualifications and Competencies Minimum 3 years of pertinent experience in the ground handling industry, ramp service

Relevant experience in personnel management in a unionized environment

Excellent communication skills (interpersonal) Excellent English communication, oral and written

Valid Driver’s License and airside permit D/A Strong organizational and multi-tasking skills

Leadership ability

Customer focus and quality awareness

Ability to deal with conflict

Available and flexible to work various shifts (day, evening, night, weekend and holidays) as per operational requirements

WHY WORK FOR US

Fun place to work

Competitive pay Paid training Yearly bonus plan Group benefit Free parking Uniform provided At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success

We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

Visit our website at www.careers.swissport.com to learn more about Life at Swissport

Join Swissport today and be part of a team that connects the world of aviation!