Job Description
Responsibilities:
May perform one or more of the following:
- Interacting with Clients, vendors and understand business needs.
- Initiate/Kick Off Project. Create project plan with relevant details such as (WBS, Effort Estimations)
- Task Allocation & Track deliveries for against SLA
- Risk Management and Mitigation
- Follow the standard practices and procedures specific to your Tower
- Create & Maintain project management routines
- Performance Management
- Conduct regular associate development discussions
- Initiate & Identify user technical/ functional training needs and devise and managing user training programs
- Track performance of project team members and takes appropriate action
- Responsible for project/client communication
- Manage internal stakeholder communication (including Technology & other teams for assigned module)
- Manage Offshore/Onshore Interaction and Stakeholder Communication
- Escalation Management
- Interprets very complex business needs and translates them into system requirements
- Strong understanding of Domain and is required to comprehend Business Requirement Documents (BRD)
Manage transitions (Ongoing vis-à-vis Implementations vis-à-vis Leveraged Shared Services)
Requirement:
Typically requires minimum 6 years’ experience
Strong analytical and communication knowledge
Strong Domain/Service Discipline knowledge
Strong knowledge in MS Office, Mainframe, SQL , Linux
Good understanding of all standard Procedure Documents
Good Knowledge of Testing Procedures
Strong team player
Should be able to Coach & mentor team members
Good project management skills
Manage stakeholder communication (internal/external)
Lead client projects independently & should be able to handle multiple clients
Understanding of overall HROS Implementation/Ongoing methodology
Good people management skills
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.