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Operations Executive

Hong KongPosted 2 weeks ago
remote

Job Description

Established in 2013, GOGOVAN is the first app-based platform for delivering goods in Asia, which is dedicated in offering excellent delivery service through innovative technology. Since then, GOGOVAN has extended its service to various platforms. The company connects individuals and businesses directly to thousands of drivers for their real-time delivery needs, and redefines the everyday delivery experience by providing a convenient and efficient service.

Over the years, GOGOVAN has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, India and Taiwan and will continue to expand globally. In August 2017, GOGOVAN merged with 58 Suyun, the leader in Mainland China’s intra-city logistics market, and increased GOGOVAN’s presence to over 300 cities, with more than 8 million registered drivers under its network.

What You Will Deliver

  • Audit incoming invoices from third-party logistics (3PL) providers and vendors against internal delivery logs and dispatch records.
  • Calculate and update driver earnings, bonuses, or reimbursements based on completed routes, fuel receipts, and performance metrics.
  • Identify and investigate "mismatches" between billed amounts and operational data (e.g., missed deliveries, extra stops, or waiting time).
  • Update the internal Transportation Management System (TMS) or operational database to ensure all trip data is ready for final approval by the Finance team.
  • Generate weekly reports on freight spend, driver efficiency, and vendor accuracy.
  • Perform any other duties as assigned

Who You Are

  • Diploma or above in Logistics, Transportation, Supply Chain Management or related disciplines
  • Previous experience in logistics, supply chain, or fleet operations is highly preferred
  • Strong ability to spot errors in large datasets and complex spreadsheets
  • Proficient in Chinese and English typing
  • Fundamental Microsoft Office knowledge and experience, especially in Excel and Google Sheet
  • Have a knowledge of TMS/WMS will be a plus
  • Enthusiastic about logistics, e-commerce and project-based operations
  • Willing to work on the roster and shift basis
  • Ability to professionally resolve billing disputes with drivers and external vendors.
  • Good command of Cantonese and English
  • Fresh graduates are also welcome

Working Hour

  • 9 hours in between 8am and 7pm
  • 5-day work week in between Monday and Sunday


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Operations Executive at gogovan | Renata