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Job Description
The Role
This role provides operational support to the Global Clinical Trial Supply (GCTS) team to help ensure the timely and efficient delivery of clinical trial materials. You will assist with coordinating shipments, preparing documentation, supporting packaging and labelling activities, and maintaining accurate supply tracking for ongoing clinical studies.
Working closely with internal teams and external partners, you will contribute to ensuring that clinical trial materials are available when needed to support patient dosing and study timelines.
This is a 6 month fixed term contract
Main tasks and responsibilities
Support the coordination of clinical trial supply activities to help ensure on time in full delivery of materials to meet patient, customer and project needs
Assist in preparing and reviewing shipping documentation and booking shipments with couriers
Dispatch and track shipments and follow up on deliveries to ensure timelines are met
Provide support with packaging, labelling, and batch record preparation activities
Preparation of shipping trials (as applicable) to ensure de-risking of ‘at risk’ shipping lanes
Maintain accurate records of clinical supplies, including distribution tracking, returns, and destruction
Update internal trackers (e.g. patient and supply trackers) and escalate any discrepancies
Assist with communication between internal teams (e.g. QA, scheduling, packaging) to ensure alignment
Participate in client calls/meetings and document actions and follow-ups
Support issue identification and escalation to senior team members
Contribute to continuous improvement by identifying opportunities to streamline processes
Provide support to the Supplies Team when required
Perform ad hoc duties and projects as required to meet business needs.
Qualifications and experience required for competent performance
Educated to at least GCSE
Strong attention to detail and organisational skills
Excellent IT skills with the ability to learn and adapt to internal data management systems.
