Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Representative 1, Credit & Collections – Commercial in the United States.
This role focuses on managing commercial customer accounts with past-due balances while delivering a professional, customer-focused collections experience. You will engage with business clients through both inbound and outbound interactions to negotiate payment arrangements, resolve billing concerns, and support account retention. Operating in a high-volume, fast-paced environment, you will balance financial objectives with strong customer service and relationship management. The position requires clear communication, sound judgment, and the ability to apply structured collection policies in compliance with federal and state regulations. You will also leverage multiple systems to analyze accounts, process payments securely, and ensure accurate resolution of customer issues. This is a performance-driven role where professionalism, empathy, and results-oriented execution are essential to success.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Representative 1, Credit & Collections – Commercial in the United States.
This role focuses on managing commercial customer accounts with past-due balances while delivering a professional, customer-focused collections experience. You will engage with business clients through both inbound and outbound interactions to negotiate payment arrangements, resolve billing concerns, and support account retention. Operating in a high-volume, fast-paced environment, you will balance financial objectives with strong customer service and relationship management. The position requires clear communication, sound judgment, and the ability to apply structured collection policies in compliance with federal and state regulations. You will also leverage multiple systems to analyze accounts, process payments securely, and ensure accurate resolution of customer issues. This is a performance-driven role where professionalism, empathy, and results-oriented execution are essential to success.
