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Job Description
Job Id:
387-PPSWG
# of Openings:
1
ABOUT ETHERIO
At Etherio, we have a purpose that drives all we do: We create meaningful partnerships, experiences, and connections that fuel growth and accelerate success for our clients and those they impact. Every day, we deliver creative, customer-focused solutions for our corporate and association clients - one meeting, event, or membership experience at a time. We recognize that to deliver that experience for our clients, we have to deliver it for our own team members as well. Whether you work in one of our offices or virtually, we're committed to supporting your learning and growth by providing opportunities for partnerships, experiences and connections that will accelerate your own success. Together we live out our core values, celebrate each other’s wins, learn lessons from our failures, and pursue excellence together.
Benefits include:
SR. ASSOCIATION MANAGER
GENERAL SUMMARY
The Senior Association Manager will support PPSWG's Compliance, Finance, and Membership teams. This individual will be assisting with member onboarding and overall client support. The Sr. Association Manager will be responsible for assisting in the lifecycle of a member, starting with recruiting/onboarding members and concluding. This person brings executive presence, exceptional organization, and the ability to make sound decisions in fast-moving environments.
ESSENTIAL FUNCTIONS
Prospective Members Management
GENERAL SUMMARY
The Senior Association Manager will support PPSWG's Compliance, Finance, and Membership teams. This individual will be assisting with member onboarding and overall client support. The Sr. Association Manager will be responsible for assisting in the lifecycle of a member, starting with recruiting/onboarding members and concluding. This person brings executive presence, exceptional organization, and the ability to make sound decisions in fast-moving environments.
ESSENTIAL FUNCTIONS
Prospective Members Management
- Manage prospective member outreach and communications, including regular reviews and updates to material as necessary
- Set up introductory calls
- Manage the prospective membership process including necessary documentation and information
- Create, manage, update, and implement PPSWG recruitment plan
- Manage application process, including NDAs and salesforce work associated with prospective members
New Members Onboarding
- Manage the onboarding process, onboarding packet, onboarding calls, etc.)
- Manage application process and salesforce work associated with new members
- Add new members to communication channels (constant contact, member calls, etc)
- Coordinate invoicing with Finance Department
- Conduct regular onboarding calls for new staff at member companies
- Manage the info @ inbox
- Manage, update, and implement the Retention plan
- Manage NDAs on file and establish procedures to ensure NDAs are properly updated and re-signed
- Manage and implement off boarding procedures
- Manage Bulletin distribution list based on new member and updated member information
- Manage membership statistics and reporting tools (prospects, status in pipeline, total members by category, etc.)
MINIMUM AND PREFERRED QUALIFICATIONS
- Experience in association management;
- Demonstrated executive presence with excellent written and verbal communication skills.
- Strong project management skills
- Highly organized and detail-oriented; adept at managing complex timelines and multiple workstreams.
- Strategic thinker with strong decision-making and problem-solving skills.
- Ability to spot problems and proactively come up with solutions prior to the problem arising.
- Creative and open-minded
- Quick learner
- Comfortable facilitating cross-functional groups and engaging senior leaders and board members.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Etherio retains the right to change or assign other duties to this position.
WORKPLACE LOCATION REQUIREMENTS
We operate as a Hybrid work environment, working as a combination of remote and in-office presence, as well as the possibility of being onsite at client and/or event locations.
TRAVEL REQUIREMENTS
Ability to travel at most 5 times per year.
ESSENTIAL PHYSICAL FUNCTIONS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
WORKPLACE LOCATION REQUIREMENTS
We operate as a Hybrid work environment, working as a combination of remote and in-office presence, as well as the possibility of being onsite at client and/or event locations.
TRAVEL REQUIREMENTS
Ability to travel at most 5 times per year.
ESSENTIAL PHYSICAL FUNCTIONS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
- Must be able to remain either in a stationary sitting position for extended periods (such as when working in the office), while also being able to stand and/or move for extended periods (such as when executing events onsite).
- Need to lift, carry, push, or drag boxes or equipment up to 30 lbs.
- Frequently moves inside the office to access filing cabinets, office machinery, etc.
- Need to adapt and function in various physical settings (for example, conference centers, indoor and outdoor spaces).
- Occasionally required to position self in a stooping, kneeling, or crouching manner.
- Frequently communicates with others and must be able to exchange accurate information in these situations.
- Frequently uses computers and other electronic equipment.
ABOUT ETHERIO
At Etherio, we have a purpose that drives all we do: We create meaningful partnerships, experiences, and connections that fuel growth and accelerate success for our clients and those they impact. Every day, we deliver creative, customer-focused solutions for our corporate and association clients - one meeting, event, or membership experience at a time. We recognize that to deliver that experience for our clients, we have to deliver it for our own team members as well. Whether you work in one of our offices or virtually, we're committed to supporting your learning and growth by providing opportunities for partnerships, experiences and connections that will accelerate your own success. Together we live out our core values, celebrate each other’s wins, learn lessons from our failures, and pursue excellence together.
Benefits include:
- Medical, dental, vision, and more.
- 401(k) with matching.
- Generous paid time off.
- Flexible and hybrid work schedules.
Our approach has earned us many industry awards over our 30+ year history, including 18 consecutive years on the CMI 25 – North America’s Top 25 Meeting & Incentive Companies.
Join us at Etherio and become part of a team where your work has purpose, your growth is championed, and your results are rewarded. If you're excited to help shape exceptional experiences and build lasting connections, we’d love to meet you.
Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as team members. Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected].
Join us at Etherio and become part of a team where your work has purpose, your growth is championed, and your results are rewarded. If you're excited to help shape exceptional experiences and build lasting connections, we’d love to meet you.
Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as team members. Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected].
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