
Unit Coordinator | MGH- Surgery Unit
Job Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Schedule•40 hours per week
•(2) 12-hour shifts and (2) 8-hour shifts
•Day/Evening rotating shift | 7a-7p & 11a-11p
•Alternating holiday and weekend schedule requirement
Ellison 7 is a fast-paced 36-bed adult inpatient trauma/surgical unit
This unit is an exciting environment where the interventions are cutting-edge. Patients come from all over the globe for the specialty care our nursing and physician staff provide. Patients on this unit have sustained a multi-trauma event and/or have had surgery. Our surgical patients are recovering from all types of surgeries (mainly abdominal and cancer surgeries)
The Opportunity: Unit Coordinator-Surgical Unit-Ellison 7
Essential Functions (Key Roles & Responsibilities)
Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.
Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.
Also expected to provide outstanding services for every customer interaction.
Actual job duties may vary by department.
Performs clerical and other duties to assist in the general administration of the floor or unit.
Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
Schedules consultations, tests, procedures, and patient transport to other departments.
Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit.
Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department
Performs other duties as assigned Complies with all policies and standards
Qualifications
Education
High School Diploma or Equivalent required or associate's degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred
Experience
Administrative support experience 1-2 years required
Knowledge, Skills and Abilities
- Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use the phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written, and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.58 - $26.58/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.