Field Service Technician (Sydney, NSW)

Summary

Are you a hands-on technician with a knack for solving problems and a passion for precision? Join STERIS, a global leader in infection prevention and healthcare solutions, and be part of a team that’s improving lives.

We’re looking for a motivated and mechanically inclined Electrical Technician who thrives in the field, enjoys variety, and takes pride in delivering exceptional customer service.

What You Will Do

• Performing scheduled maintenance and Reactive service on Sterilizers, Washers, Endoscopy Equipment and Theatre Equipment.
• Assisting with installation and commissioning of new systems.
• Diagnosing faults and carrying out corrective maintenance.
• Responding to emergency service calls (rotating on-call roster).
• Managing spare parts trunk stock and maintaining accurate inventory.
• Providing top-tier customer service and technical support.

What We're Looking For

• NSW A Grade Electrical License or current NSW Restricted Electrical License.
• Minimum 2 years’ experience in fault diagnosis and repair.
• Strong mechanical/electrical aptitude and technical troubleshooting skills.
• Ability to interpret technical manuals and schematics.
• Excellent communication and customer service skills.
• Valid driver’s license.
• Willingness to undergo Police Check, and Working with Children Check as part of the employment process.
• Willingness to travel to rural areas when required.
• Desire to branch out and learn new skills, including pneumatics and steam systems.

What We Offer

• Competitive salary + Incentive Compensation Plan (ICP) bonus.
• Car allowance, fuel card, company expense card, phone, and laptop.
• Comprehensive onboarding and ongoing training program
• EPIKS – Comprehensive Engineering Knowledge base support system
• 37.5-hour work week.
• Work-life balance – STERIS assigns you your own sites based on your location, with support to other sites when workload requires.
• Supportive team culture and ongoing personal and professional development.

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