Job Description
You are a highly organized and results-driven Accounts Receivable Manager with a knack for leadership and a passion for managing financial accounts. You have exceptional communication and conflict resolution skills and can routinely assess accounts, execute collections, and maintain accurate records within our accounting system.
If you thrive on being part of an important societal function, value accuracy and timeliness, and can handle sensitive information with the utmost confidentiality, we want to talk to you. This position is full-time and in-office (Monday-Friday) at our Lancaster, PA location. Not eligible for remote or hybrid working.
Description
- You will provide oversight and leadership for the Accounts Receivable department, including supervising, training, and ensuring the model performance of the Collection Specialist staff.
- You will manage all aspects of the collections process, including assessing accounts, making outbound calls, resolving client billing issues, and processing adjustments and credits in a professional and timely manner, maintaining positive client relations.
- You will maintain accurate records by documenting collection details, recording account information in our accounting system (NetSuite), and monitoring all collection reports.
- You will communicate effectively with both internal and external customers by preparing correspondence, generating reports, and making presentations.
- You will identify issues contributing to client delinquency and review them with management.
- You will perform other related duties as assigned.
Location: Lancaster, PA (on-site)
Requirements
Education: Bachelor’s degree or higher in Accounting, Finance, or Business.
Experience: 5+ years of collections and management experience.
Computer Skills: High level of proficiency with MS Office, NetSuite, and/or other accounting systems.
Communication Skills: Excellent and effective communication, customer service, and conflict resolution skills.
Aptitude: Highly organized and accurate with timeliness in communication.
Work Style: Able to multitask, manage stress, and work with flexibility; able to routinely collaborate with clients on highly sensitive matters; able to maintain confidentiality and demonstrate ethical conduct.
You must have a clean background screen, a driver’s license, and the ability to drive.
About Us
Robson Forensic is a national leader in expert witness consulting, providing technical expertise across many fields within engineering, architecture, science, and a broad range of specialty disciplines.
Employees at Robson Forensic work alongside highly respected experts from both industry and academia. Our forensic experts are engaged in meaningful casework that is consequential to industry and society. Robson Forensic provides a unique working dynamic that blends collaboration and autonomy.
We are an Equal Opportunity Employer.
How to Apply
If this opportunity meets your requirements for a challenging and rewarding career, and you meet our minimum requirements, please apply with your resume and a cover letter outlining your professional background and experience.