FRONT DESK AGENT

 - Ability to deliver exceptional guest service at all times. - Communicate with all departments regarding in house VIPs and any special needs.- Maintain an up to date working knowledge of all resort amenities as well as any special events.- Promote and sell special hotel programs, special rate packages, and up grades when appropriate.- Maintain house bank and handle all checks and cash according to Resort policies and procedures- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.- Solicit guest feedback via guest comment cards and service callbacks.- Be knowledgeable of all emergency procedures and company policies- This person must have good communication skills as well as the ability to lift, pull and push a moderate weight. -...