Associate Delivery Operations Analyst

Qualifications:

 

Experience

• 1–3 years in an operations analyst, business analyst, or Computer Science degree.
• Experience working in a multisite, distributed, or logistics-intensive operations environment is a strong plus.
• Track record of translating operational needs into development-ready requirements.

Skills

• Process documentation and mapping — BPMN, Visio, Lucidchart, or similar.
• Functional requirements writing and user story development.
• Data analysis — proficiency with Excel, Power BI, Tableau, AI, or equivalent tools.
• Comfort working with SQL or structured data queries to pull and validate operational data.
• Strong communicator who can work effectively with bridge leads, field operations teams, PMO, and technical developers.
• Ability to drive cross-functional initiatives without direct authority.

Nice to have

• Familiarity with platforms such as Smartsheet, ServiceNow, Salesforce, or custom-built operational tools.
• Experience with Agile/Scrum delivery — writing tickets, participating in sprint reviews, working within a development cadence.
• Exposure to data governance frameworks or master data management concepts.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $55,000.00 to $80,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

 

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: 

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program 
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement 
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement 
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program 

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! 

 

If you have any questions or concerns about this posting, please email [email protected]. 

 

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