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TikTok

Vietnam Agency Solution Manager - Scaled Growth

Ho Chi Minh City, Ho Chi Minh, VietnamPosted 1 weeks ago
Full-timeremote

Job Description

As an Agency Solution Manager, your primary mission is to empower and grow our Agency Partners. You will act as a strategic consultant to the agency's leadership and planning teams, ensuring they are fully equipped with our platform's solutions to drive success for their end-clients. You are responsible for the health, product adoption, and revenue growth of your assigned agency portfolio.

Responsibilities Agency Strategic Consultancy

  • Agency Consultant: Act as a strategic advisor to Agency Partners, helping them link their clients' marketing objectives to our platform’s business solutions (strategy, product adoption, and optimizations).
  • Enablement & Upskilling: Lead workshops, narratives, and regular business reviews to educate and upskill Agency teams, charting the way forward for their portfolio.
  • Market Intelligence: Provide Agencies with a holistic view of product developments, market landscapes, and competitor activities to help them stay ahead of the curve.
  • Measurement Leadership: Collaborate with Agencies to build Test & Learn plans and implement Measurement solutions (BLS, CLS, Ad Effectiveness) across their full-funnel campaigns. Agency Portfolio & Campaign Management
  • Relationship Management: Manage and grow post-sale relationships with Agency teams, steering account growth and unlocking brand awareness, consideration, and conversion for their clients.
  • Media Plan Optimization: Sense check and challenge the Agency’s media plans, providing strategic suggestions to set their clients up for success.
  • Performance Oversight: Monitor the performance of the Agency’s book of business, providing proactive optimization suggestions and ensuring campaign setup excellence.
  • Data-Driven Insights: Analyze and present data/insights to Agency partners as part of post-campaign reporting or account audits to drive actionable next steps. Stakeholder Management & Revenue Impact
  • Ecosystem Growth: Build trusting relationships and robust communication with Agency stakeholders and internal cross-functional teams to ensure sustained account growth.
  • Revenue Attainment: Work alongside the Agency Partnership Managers to track revenue impact and identify innovative opportunities within your Agency portfolio.
  • Product Adoption: Drive the adoption of Pixels, MMPs, and specific platform programs (e.g., Shop) through your Agency partners.
  • Best Practice Sharing: Scale success by creating case studies and sharing vertical learnings across the Agency Solutions team.

Minimum Qualifications

  • Minimum 5 years of experience in ad-tech sales or agency media planner or strategy roles
  • Demonstrated understanding of digital media platforms, the ad-tech ecosystem and ad measurement metrics for branding and performance
  • Candidates with a proven track record of hitting and exceeding sales targets will be prioritised
  • Demonstrated experience in working with cross-functional teams
  • Excellent verbal and written English and Vietnamese communication skills
  • Ability to be goal-oriented, take initiative, work independently within a team environment.

Preferred Qualification:

  • Experienced in analyzing data and delivering impactful insights
  • Has strong experience in both branding and performance, marketplace; strong experience working with multinational companies or F&B, FMCG and Finance industry
  • Flexible to join business trips as it happens quite frequently.
  • Having a wide network with big clients and agencies, both branding and performance will be a plus
  • Demonstrated experience in working with cross-functional teams; Comfortable with business travel domestically and internationally

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Vietnam Agency Solution Manager - Scaled Growth at TikTok | Renata