Technician

Job Title: Technician

Department: Technical

Reports to: Jenny Tang

Location: Biron

Position Summary 

Provide technician support to the Biron Mill’s Technical Department including sample collection, testing and reporting results; trial support, recordkeeping assistance, investigating and resolving problems; provide back-up relief for the Technical Department’s other technician positions and technical assistance to the department’s other various areas as assigned.

Compensation

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At ND Paper, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. 

About Us

ND Paper is a leading manufacturer of high-quality pulp, paper, and packaging products in the United States, generating over half a billion dollars in annual sales. As a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited – the largest containerboard producer in the world – ND Paper is part of a global network committed to excellence and innovation. With two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. Our 1,100 dedicated employees are the heart of our operations, and we are committed to fostering positive work environments where individuals can advance and thrive. At ND Paper, we are investing in our future, and that starts with our staff. 

Key Responsibilities & Expected Results:

• Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work. 
• Perform analytical testing on wastewater, raw materials, and papermaking process samples.
• Perform dynamic checks of papermaking equipment for online sensors and delicels.
• Train on additional functions such as paper testing instrument calibration, special paper testing, and assisting with special trial roll customer requests.
• SSOP development and maintenance for all testing in the mill
• FDA Regulatory Testing
• Assist in developing new products; includes assisting with planning and running in-mill trials, coordinating with Research trial evaluation, interacting with Order Management, and customers.

Key Performance Indicators (KPI’s) 

• Complete all regulatory-required testing in a timely manner
• Perform daily lab checks, including lab condition and instrument audits, calibration, and troubleshooting.
• Conduct annual SSOP audits and updates
• Reduce customer complaint volume
• Ensure crew alignment with existing quality standards and drive corrective action progress for previous claims.
• Effective verbal and written communications with all co-workers. 

Education and Experience

• Technical degree in analytical testing or
• 2-5 yrs experience working as lab tester or
• Any equivalent combination of education, training and experience
• Possess good working skills in all Microsoft Office products

Working Conditions

• Possess ambulatory capabilities to walk extensively and climb ladders and stairways; and also be able to tolerate temperature extremes in carrying out responsibilities.
• Must be able to lift up to 50 pounds occasionally and seldom up to 80 pounds.
• Expected to work overtime and weekends as needed to assist with trials and or testing as required

Attributes for Success

• Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
• Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
• Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture. 
• Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business. 
• Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
• Adaptability – be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly. 
• Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

ND Paper Benefits 

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family. 
• Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance. 
• Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA). 
• Paid holidays, personal days, and vacation days to support work-life balance. 
• A 401K retirement plan with a company match and annual fixed contribution 
• Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location. 

Enjoy competitive salaries, comprehensive health benefits, and paid time off. Come be a part of our team and grow with us!

Apply

Please submit your resume, and salary requirements to https://us.ndpaper.com/careers

No unsolicited resumes - ND Paper does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for ND Paper, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.