Manager - Enterprise Risk Management

The Global Risk & Compliance Organization (“GRC”) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.

We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.

We are seeking a highly motivated and detail-oriented Enterprise Risk Manager to join the Enterprise Risk Management (ERM) team. This role will support the design, development, and ongoing enhancement of enterprise-wide risk frameworks, policies, and program capabilities across a broad range of risk types. The position will play a key role in driving consistency, scalability, and alignment with regulatory expectations and the Company’s risk appetite, while contributing to a holistic view of risk across the enterprise. 

The ideal candidate will possess 3-5 years in risk management, operational risk, compliance, or related areas, particularly within a large financial services organization. Candidates should demonstrate strong problem-solving, analytical thinking, and communication skills, along with an ability to work across risk domains and a keen understanding of the evolving internal and external landscape impacting American Express.

Framework & Policy Development

• Support the development and maintenance of enterprise risk management frameworks, policies, and standards across risk types 
• Ensuring alignment with regulatory expectations, internal governance standards, and enterprise risk objectives
• Contribute to the periodic review and enhancement of risk frameworks to reflect evolving business, regulatory, and industry landscapes

Risk Appetite, Metrics, & Calibration

• Support the design and ongoing refinement of risk appetite metrics, thresholds, and key risk indicators
• Assist in calibration exercises to promote consistency and comparability across risk types and business units 
• Partner with stakeholders to ensure metrics are actionable, measurable, and embedded into decision-making 

Programmatic Execution

• Support execution and continuous improvement of enterprise risk programs, including frameworks, tools, and processes 
• Drive consistency across risk programs (e.g., issue management, risk identification, assessment methodologies) 
• Contribute to cross-risk initiatives that enhance integration and efficiency of risk management practices

Governance & Reporting

• Develop governance materials, including committee reporting, and senior management updates 
• Aggregate and synthesize risk information across risk types to support enterprise-level insights and decision making 
• Support the evolution of enterprise-level risk reporting and dashboards

Stakeholder Engagement

• Collaborate with stakeholders across lines of defense and risk types to drive alignment and adoption of ERM practices 
• Support change management and communication efforts related to risk framework updates and program enhancements 
• Build effective working relationships to facilitate cross-functional risk management

Minimum Qualifications:

• Bachelor's degree in business, Finance, Economic, Risk Management, or related field. Master's degree preferred.
• 3-5 years of experience in risk management functions and domain knowledge of risk management frameworks and methodologies. 
• Independent performer who can work effectively and efficiently to drive projects from start to completion based on set parameters and timelines in alignment with strategic goals.
• Excellent communication (verbal and written) skills, particularly in developing compelling presentations and structured governance material and articulating program framework.
• Strong stakeholder management skills and ability to collaborate with colleagues across teams and organizations.
• Detail-oriented, with strong analytical, conceptual, and problem-solving skills.
• Proficient in Microsoft Suite (Word, Excel, PowerPoint).
• Experience leveraging AI-enabled tools to streamline research, drafting, and analytical workflows while maintaining accuracy and judgment.
• Proven record working in a fast-paced, complex, and dynamic environment.
• Strong sense of integrity with the ability to handle confidential and sensitive information with discretion

Preferred Qualifications:

• Experience within financial services and/or second line risk functions
• Previous experience in risk management, reporting, governance, internal control, and project management in the financial services industry preferred.
• Exposure to enterprise risk frameworks (e.g., risk appetite, issue management, risk taxonomy)
• Experience working with risk metrics development or reporting tools (e.g., Tableau, ServiceNow)

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.