Program Coordinator I (Temporary)

Agency

Office of State Human Resources

Division

Temporary Solutions

Job Classification Title

Program Coordinator I (S)

Position Number

Grade

NC08

About Us

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

Description of Work

Knowledge Skills and Abilities/Management Preferences

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org. 

 

Visit www.nctemporarysolutions.com for employment information. 
 

Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position.  All temporary employees are limited to one NC State Government temporary assignment at a time.  

 
Individuals hired into a temporary State job must be fully qualified for the job.  OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs.  Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state. 
 
This temporary position is located at 301 N. Wilmington Street, Raleigh, NC -Wake County with the Department of Public Instruction   

 
Job Order Hourly Rate of Pay: $20.00 (Based on education and/or years of relevant work experience reflected on the application).  
 
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification.  The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.  

Management Preferences:  

• The primary purpose of the Licensure Program Coordinator I position is to provide licensure technical support, application status review, licensure data entry, guidance for submitting licensure applications, and financial services support for the Licensure Section.
• Employee will answer a high volume of calls generated through an automated operational call system.
• This position provides licensure staff assistance that include, but is not limited to, processing fee inquiries and payments, monitor incoming and outgoing mail, and email correspondences generated by internal and external systems.
• The employee will have significant contact with educators and other shareholders to provide licensure guidance, while forwarding more complex issues to an Education Specialist for further consultation.
• Performs other duties as assigned.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Kimberly Scott

Recruiter Email:

[email protected]