Senior Director GBS - Source to Pay
Job Description
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
As Senior Director, Global Source to Pay (S2P), you will architect and operationalize the Global S2P tower within Copeland’s Global Business Services (GBS) organization. This is more than a leadership position; it is a unique opportunity to provide single-point leadership across Sourcing, Procurement Operations, and Supplier Management, ensuring a standardized and compliant service delivery model that serves our global enterprise.
You will lead a multidisciplinary team of professionals across three global sites—including hubs in the Philippines, Romania, and Mexico—to drive operational excellence and unlock enterprise-wide value. From standing up services to designing AI-enabled future-state solutions, you will be at the helm of a high-performance organization that redefined how Copeland builds for the needs of the world ahead.
This position is based in Cluj Napoca, with the opportunity to work in a hybrid working model.
What You’ll Be Accountable For:
Initially focused on the transition and scaling phases, you will drive operational stability and value realization across the end-to-end S2P lifecycle.
- Global S2P Leadership: Build, lead, and develop the global S2P organization, owning the operating budget, workforce planning, and performance management.
- Operational Excellence: Own global delivery for all S2P transactional services, ensuring consistent performance against SLAs, KPIs, and cost targets.
- Digital Transformation: Lead global process standardization and automation initiatives, including the adoption of analytics and AI-enabled capabilities.
- Strategic Partnership: Serve as the primary GBS interface for S2P with Business Units, Supply Chain, Finance, and IT to align on investments and strategic initiatives.
- Compliance & Governance: Maintain a rigorous controls environment, ensuring adherence to global policies, audit requirements, and financial controls.
What We’re Looking For:
Experience & Leadership
- 15+ years of experience in Procurement, or Source-to-Pay.
- 10+ years of leadership experience in a GBS, Shared Services, or Global Operations environment is essential.
- A proven track record of driving transformation, standardization, and automation through large, multi-location teams.
- Deep expertise in S2P technologies such as Oracle, Concur, or Ariba.
Skills & Attributes
- Strategic & Change-Savvy: A leader who can define a vision and execute best practices in a global, matrixed environment.
- Data-Driven: Ability to use metrics and analytics to optimize operations and support strategic decision-making.
- Exceptional Communicator: Strong interpersonal skills with the ability to collaborate effectively across diverse teams and regions.
- Sustainability Focus: A passion for aligning processes with organizational sustainability goals.
Education & Global Agility
- Bachelor’s degree in Finance, Accounting, or Business Administration (Required); Master’s degree or professional certifications (ISM, APICS, PMP) preferred.
- Global Presence: Ability to travel internationally (25-50%) to maintain active engagement across global delivery sites.
- Language: Fluency in spoken and written English.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.