AVP Loss Analysis

Job Summary The AVP Loss Analysis is responsible for leading the analysis, forecasting, and reporting of credit, servicing, and liquidation losses across the mortgage servicing portfolio. This role provides senior level analytical insight into loss drivers, advance exposure, claim recoverability, and investor impact, with a particular focus on FHA, VA, USDA, GNMA, and GSE portfolios. The AVP of Loss Analysis partners closely with Loss Mitigation, Default Servicing, Finance, Investor Reporting, and Risk to ensure losses are accurately quantified, explained, and controlled through data driven decision making. Essential Duties and Responsibilities Loss Analytics & Reporting Lead portfolio level and loan level analysis, including: Managing pipelines of claim receivables Reconciliation of expenditures to reimbursement amounts Identifying reasons for non-collection (i.e. uncontrollable vs. controllable) Refer certain items for additional recoveries from a variety of counterparties Recording losses to system with appropriate attribution Lead projects to improve recovery rates Develop and maintain recurring executive, investor, and regulatory loss reporting Analyze historical and forward looking loss trends and identify emerging risk concentrations Forecasting & Financial Impact Ensure that systems and transaction protocols are managed to enable precise and efficient information exchange Own loss forecasting inputs supporting advance liquidity planning and reserve analysis Partner with Finance to validate loss assumptions reflected in financial statements, reserves, and investor reporting Government & Investor Programs Assess loss exposure related to investor and insurer programs Provide analytical support for investor inquiries, disputes, and audit requests Operational Partnership Work closely with Loss Mitigation and Default Servicing leadership to Identify root causes of losses and support remediation and process improvements initiatives Translate servicing and operational metrics into financial loss implications Risk Management & Controls Support internal control design and effectiveness related to loss reporting, data integrity, and claim recoverability Participate in internal audits, investor reviews, and external examinations by providing clear analytical documentation and explanations Leadership & Development Lead and develop Loss Analysis team Establish consistent analytical standards, documentation practices, and review protocols Act as a subject matter expert and escalation point for complex loss scenarios Performs Miscellaneous duties as assigned. Position Requirements Education Bachelor’s degree in Finance, Accounting, Economics, or related field, or combination of education and equivalent work experience required Experience Minimum of ten (10) years mortgage servicing experience with a strong focus on loss analysis, default servicing, or credit analytics’ work experience in mortgage loan accounting and/or mortgage servicing operations required. Minimum of five (5) years’ experience in a leadership position within a Loss Analysis function preferred. Experience supporting advance facilities and internal audits or regulatory examinations preferred Functional/Technical Skills Deep understanding of FHA, VA, USDA servicing and claims frameworks Advanced analytical skills with strong proficiency in SQL and Microsoft Excel Ability to synthesize complex data into clear, executive level insights Familiarity with servicing systems (e.g., MSP / ICE) and investor/insurer systems Strong analytical judgment and attention to detail Executive level communication and presentation skills Ability to explain loss drivers in both operational and financial terms Proven ability to partner effectively across servicing, finance, and risk functions Demonstrated strong leadership skills Excellent written and verbal communication skills.  Demonstrated strong interpersonal skills.  Ability to interact effectively with external and internal clients across departments and locations. Ability to multi-task and manage multiple priorities and deadlines. Ability to solve problems with a sense of urgency by recognizing opportunities, understanding risk and acting quickly to overcome obstacles and reach a solution. Ability to organize, prioritize, and distribute workload for optimum efficiency Environmental/Physical Demands Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.