Food & Beverage Manager

Do you want to be at the forefront of one of the most exciting and fastest growing sectors in Travel & Hospitality

If you have a passion for delivering world class guest experience, leading hospitality teams and enjoy meeting new faces every day, then this is the role for you

We are Aspire Pre-Flight Hospitality (Proudly part of Swissport)

With more than 35 years of ward winning hospitality experience, we are Europe’s largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that’s over 14,000 guests per day

We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘the perfect start’

We are seeking candidates for an exciting opportunity to join a high-flying team of hospitality professionals and to continually improve the Aspire Pre-Flight Hospitality offering to meet our ambition of being the Best Lounge provider globally

Job Summary Aspire Pre-Flight Hospitality is seeking a highly skilled and commercially astute Food & Beverage Manager to lead the commercial and product strategy for our F&B offering

This strategic role combines expert product management with operational oversight, financial accountability, and a strong focus on the guest experience

This position is pivotal in supporting our global expansion, ensuring consistent excellence and commercial efficiencies across all sites

The successful candidate will be responsible for the entire F&B product lifecycle (excluding kitchen-produced meals), managing key supplier relationships, and ensuring our lounges operate efficiently and in line with Aspire brand standards

Your activities F&B Product Strategy & Development Own and develop the strategy for all beverage and commercially sourced food products across the lounge network

Design, source, and execute all beverage menus (wine, spirits, beer, soft drinks, coffee & tea) and complementary retail/packaged food offerings that reflect the Aspire brand identity and guest preferences

Work in close partnership with the Global F&B Director and the Culinary Manager to drive and evolve a cohesive F&B vision, integrating emerging consumer trends

Commercial & Supplier Management Manage key stakeholder relationships, including suppliers, manufacturers, and brand partners, to extract best value and drive innovation

Lead supplier negotiations, ensure contract compliance, and manage the portfolio of products to meet quality and cost targets

Source and implement high-performing, agile, and cost-effective products and supply chain solutions

Operational Oversight Oversee F&B product ordering (non-culinary), supplier delivery schedules, and inventory control to minimise waste and ensure cost-effective purchasing

Create and review Standard Operating Procedures (SOPs) relating to all F&B delivery and service to ensure brand consistency

Develop and audit lounge operations to ensure compliance with all F&B guidelines, including licensing laws and brand standards

Stock control, cost control, invertories

Financial & Commercial Accountability Hold full accountability for F&B budgets, with a focus on beverage and all non-kitchen related product costs

Monitor performance against financial targets, analyse sales and consumption reports, and implement corrective actions as needed

Identify additional sales opportunities and drive promotions to enhance revenue and guest experience

Guest Experience & Brand Standards Ensure all F&B offerings meet Aspire brand guidelines to enhance the lounge guest experience

Collaborate with the Culinary Manager and lounge teams to design and implement a dynamic, seasonal F&B calendar and brand activations

Hold direct accountability for CSAT and NPS metrics related to the F&B experience, working to resolve any arising problems or complaints

Cross-Functional Collaboration Work closely with procurement, marketing, HR, and lounge operations to deliver a cohesive and efficient service

Act as a key strategic partner to the Culinary Manager, ensuring a seamless and integrated F&B strategy

Your profile Experience: Minimum 5 years in a senior F&B management or product development role, with demonstrable success managing multi-site operations

Skills & Attributes: Strong commercial expertise across the full F&B spectrum, with particular strength in beverage categories and product sourcing

Proven leadership and sophisticated supplier management capabilities

Exceptional financial acumen and budget management experience

Excellent organisational and time management skills

Proficiency in procurement and inventory management systems

A clear communicator with a collaborative and intensely customer-focused mindset

At Swissport, we believe in diversity,

, and the power of our values to drive our success

We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

Visit our website at https://careers.swissport.com to learn more about Life at Swissport

Join Swissport today and be part of a team that connects the world of aviation!