Job Description
About Us
Passport Health is the largest and leading provider of travel medicine, immigration physicals, and immunization services in North America. With 300+ clinics across the U.S. and Canada, we are committed to providing first-class medical care and ensuring patients are protected against vaccine-preventable diseases.
About the Role
As a Medical Assistant, you will play a key role in ensuring a smooth patient experience and supporting clinical staff with both administrative and medical tasks. This role includes managing reception duties, assisting with medical procedures, handling documentation, and supporting physicals — including venipuncture and vaccine preparation and administration as required.
Location & Schedule
Local travel is expected between offices to support clinic staff. We will do what we can to accommodate a consistent schedule, though business needs may require adjustments. This role offers occasional support at our Quincy, MA for the Civil Surgeon clinic days - a great opportunity to expand your clinical exposure in a specialty setting.
- Primary Location: Newton, MA
- Secondary Location: Quincy, MA
- Float Locations: As needed in the local market
- Compensation: $27.00/hr
- Monday–Friday, Full-Time | Up to 40 hours/week | Business Hours
Administrative Support:
- Facilitate efficient clinic operations by supporting the RN and managing front-desk functions
- Generate and collect payments for invoices
- Collect, scan, and upload required client documentation into EMR or shared systems
- Prepare or coordinate required documentation for physician appointments
- Assist with daily clinic operations, including walk-in clients and accepting shipments
- Support business development initiatives as assigned
- Review patient medical histories
- Prepare and administer vaccines as needed
- Monitor patients post-vaccination
- Perform venipuncture where the service is required in the local area
- Receive lab results, inform clients, schedule follow-up appointments, and record and upload results to EMR
- Manage and restock clinic inventory, including medications and vaccines
- Manage lab supply inventory and ordering if laboratory draws occur in-clinic
- Oversee supply rotations and maintain cleanliness across all clinical and reception areas
- Track and document inventory levels to ensure accurate stock counts
- Exhibit professionalism and effective communication in all interactions with patients and peers
- Address customer service issues, complaints, and requests
- Serve as a resource for Client Services regarding current or past immigration clients
- Serve as the main point of contact for clients completing medical exams
- Experience: Minimum 1 year in a clinical setting
- Certification: Medical Assistant certification preferred (CMA, RMA, or equivalent)
- Language: Bilingual in Spanish strongly preferred
- Transportation: Reliable form of transportation required for daily travel between locations
- Skills: Strong attention to detail, excellent interpersonal and communication skills (written and verbal), and high computer proficiency
- Attributes: Reliable, punctual, self-directed, and comfortable working in a fast-paced environment with minimal supervision; flexible team player who works well with individuals from diverse backgrounds and cultures
Pay Range: $27 per hour
