Strategic Account Client Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Account Client Success Manager based in the United States.

This role sits at the intersection of client strategy, relationship management, and product value realization, supporting high-impact enterprise clients within the legal sector. You will act as a trusted advisor to senior stakeholders, ensuring that clients derive measurable value from their software investment throughout the entire lifecycle. The position requires a strong balance of strategic thinking and hands-on execution, with responsibility for driving adoption, managing risk, and supporting long-term retention. You will work closely with cross-functional teams to ensure seamless onboarding, training, and ongoing success for each account. Acting as the voice of the client internally, you will help shape product direction and service delivery. This is a high-visibility role where your work directly influences client satisfaction, renewal performance, and expansion opportunities across strategic accounts.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Account Client Success Manager based in the United States.

This role sits at the intersection of client strategy, relationship management, and product value realization, supporting high-impact enterprise clients within the legal sector. You will act as a trusted advisor to senior stakeholders, ensuring that clients derive measurable value from their software investment throughout the entire lifecycle. The position requires a strong balance of strategic thinking and hands-on execution, with responsibility for driving adoption, managing risk, and supporting long-term retention. You will work closely with cross-functional teams to ensure seamless onboarding, training, and ongoing success for each account. Acting as the voice of the client internally, you will help shape product direction and service delivery. This is a high-visibility role where your work directly influences client satisfaction, renewal performance, and expansion opportunities across strategic accounts.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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