Technical Team Lead/Chef(fe) d’équipe technique (Claims Adjuster)
Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Team Lead / Chef(fe) d’équipe technique (Claims Adjuster) based in Canada.
In this role, you will act as a senior technical authority within a claims environment, supporting adjusters in handling complex and high-value files while ensuring consistency and quality across case management practices. You will serve as a trusted reference point for technical guidance, particularly on coverage interpretation, settlement strategy, and file resolution approaches. The position focuses on elevating overall team performance through coaching, mentorship, and hands-on technical support rather than traditional people management. You will also contribute to improving claims handling standards by identifying gaps, refining processes, and supporting best practices. Working in a collaborative and fast-paced environment, you will liaise closely with leadership to align technical execution with client expectations. This role is ideal for an experienced adjuster ready to transition into a leadership-oriented, quality-driven position. It offers the opportunity to have a direct and measurable impact on both team capability and claims outcomes.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Team Lead / Chef(fe) d’équipe technique (Claims Adjuster) based in Canada.
In this role, you will act as a senior technical authority within a claims environment, supporting adjusters in handling complex and high-value files while ensuring consistency and quality across case management practices. You will serve as a trusted reference point for technical guidance, particularly on coverage interpretation, settlement strategy, and file resolution approaches. The position focuses on elevating overall team performance through coaching, mentorship, and hands-on technical support rather than traditional people management. You will also contribute to improving claims handling standards by identifying gaps, refining processes, and supporting best practices. Working in a collaborative and fast-paced environment, you will liaise closely with leadership to align technical execution with client expectations. This role is ideal for an experienced adjuster ready to transition into a leadership-oriented, quality-driven position. It offers the opportunity to have a direct and measurable impact on both team capability and claims outcomes.