Key Account Manager

Key Account Manager (Growth & Expansion) At Hubexo, we are redefining how construction and project intelligence drives commercial success. We’re looking for a commercially driven Key Account Manager to unlock growth within our existing customer base and maximise long-term value.About Us: Hubexo provides cutting-edge data, insights, and software solutions to the global construction industry. Founded in Sweden in 1936, Hubexo specializes in project information, eTendering, product information, market intelligence, and specification.With operations in more than 20 countries and a workforce of 2,500 employees, Hubexo helps its customers sell more efficiently, build sustainably, and lead the future of construction innovation.About the Product: LeadManager is an industry-leading construction intelligence platform that helps businesses in the construction sector find and win new projects. It provides real-time access to:Comprehensive project leads - Stay ahead of competitors with early insights into upcoming construction projects at every stage.Market trends & analytics - Leverage powerful data insights to refine business strategies and identify growth opportunities.Key contact information - Connect with decision-makers such as developers, architects, contractors, and suppliers.Customizable alerts & tracking - Set up automated notifications to track project updates and client movements.Our Values:Dream big - Embrace ambitious goals and strive to exceed expectations, every day.Thrive together - Collaborate, communicate, and celebrate success.Own it - Take ownership of your work and empower yourself to make a difference.Do the right thing - Stand firm in your values and let integrity guide your actions at every turn.Role SummaryThe Key Account Manager (AM) at Hubexo is responsible for driving Net Revenue Retention (NRR) through structured upsell and cross-sell across a portfolio of strategic customers.This is not a new business hunting role. Instead, you will own commercial growth within existing accounts by:Expanding product adoptionIncreasing Annual Contract Value (ACV)Driving multi-year agreementsSecuring annual upfront paymentsPositioning premium data and insight solutionsYou will work cross-functionally with Customer Success, Customer Care, Marketing, and Product teams to maximise customer lifetime value.What You’ll Be Doing1. Revenue Growth (Primary KPI)Own upsell and cross-sell revenue targets across your portfolioIdentify expansion opportunities within existing accounts (ICP1 & ICP2)Drive multi-product adoption across Hubexo’s solutionsIncrease ACV through packaging, bundling, and tier upgradesConvert contracts into long-term, multi-year agreements2. Strategic Account PlanningDevelop and execute quarterly account plans for top-tier customersMap stakeholders, buying committees, and economic decision-makersIdentify growth opportunities across business units and regionsBuild ROI-driven expansion strategies3. Commercial & Pricing ExcellenceProtect price integrity and minimise unnecessary discountingReprice legacy contracts in line with updated pricing frameworksEliminate margin leakage and unfavourable termsSecure long-term agreements aligned with company strategy4. Executive Relationship ManagementBuild strong relationships with senior stakeholders and C-level executivesLead Quarterly Business Reviews (QBRs)Position Hubexo as a strategic partner, not just a vendorShift conversations from price to value and measurable ROI5. Renewal & Growth IntelligenceProactively identify churn risks and expansion opportunitiesPartner closely with Customer Success Managers (CSMs) on account strategyDrive early renewals and multi-year conversionsEnsure accurate tracking of risks and opportunities in CRM6. Cross-Functional CollaborationPartner with Customer Success to identify adoption gaps and growth triggersWork with RevOps to ensure contract governance and complianceCollaborate with Marketing on account-based campaignsProvide market feedback and competitive insights to leadershipSuccess MetricsPrimary KPIsNet Revenue Retention (NRR)Upsell & cross-sell revenueACV growth per accountMulti-year contract ratioStrategic MetricsGross margin protectionDiscounting disciplineRenewal rate across portfolioWhat We’re Looking ForSkills & ExperienceStrong commercial acumen and pricing disciplineProven negotiation and deal expansion experienceExecutive presence with the ability to influence senior stakeholdersData-driven approach to account planningAbility to balance relationship management with commercial outcomesBehavioural Traits (Hubexo Standard)Commercially disciplined — protects pricing and marginProcess-driven — adheres to governance and frameworksGrowth-oriented — constantly seeking expansion opportunitiesCompetitive and results-drivenClear and transparent communicatorTreats company revenue and margin as their ownWhy Join Hubexo?Own revenue growth within a high-value strategic portfolioWork in a fast-scaling, data-driven SaaS environmentHigh visibility and impact on company performanceCollaborative, cross-functional culture focused on outcomesIf you’re a commercially driven account manager who thrives on growing existing business and driving measurable impact, we’d love to hear from you.Apply now and be part of Hubexo’s growth journey.