Private Banker Manager

General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities. Overview: The Relationship Banking Manager leads a high-touch, member-centric team dedicated to delivering personalized financial services to select members—typically individuals with higher net worth, complex financial needs, or long-standing relationships with the credit union. This role ensures exceptional member experience, drives growth through strategic relationship management, and aligns team performance with organizational goals, compliance standards, and strategic initiatives such as deposit growth for General Electric Credit Union. Essential Responsibilities: Recruit, coach, and develop Relationship Banking Specialists to achieve performance metrics and behavioral expectations Foster a culture of consultative selling, compliance, and member-first service. Monitor team performance and implement strategies to meet or exceed sales and service goals Serve as an escalation point for complex member needs and issues Oversee the maintenance and growth of the team’s Book of Business through proactive relationship management Ensure personalized, seamless service delivery across all member touchpoints. Drive achievement of sales goals for deposits, loans, credit cards, and referrals (Wealth Management, Business Banking, Mortgage) Promote credit union products and services through consultative conversations Identify opportunities to deepen member relationships and enhance loyalty Ensure adherence to regulatory requirements and internal policies Partner with internal departments for seamless service delivery. Education and Experience: High School diploma or GED required; Bachelor's degree in finance, business administration, or accounting preferred 5-7 years of private banking, commercial, or wealth management exposure 3-5 years in a leadership role within the financial industry Minium of 3 years’ experience in relationship and portfolio management expertise Knowledge, Skills, and Abilities: Experience in coaching and developing a team to drive consistent sales results Proven track record of managing and growing high-net-worth member relationships Highly effective communicator with excellent interpersonal skills Ability to navigate complex financial scenarios and deliver tailored solutions Well-organized and effective at time management At GECU, we want to support your wellbeing by offering a wide range of benefits: Health, Dental and Vision insurance Life and Disability insurance options Paid Time Off starts accruing once hired and take your birthday off -paid 401k Retirement plan with up to a 10% match of your base gross compensation Tuition reimbursement opportunities professional development Volunteer opportunities -and earn additional PTO hours! On-site clinics for Vaccines and Mammograms And many more! Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives! General Electric Credit Union is an Equal Opportunity Employer