
Commercial Property Claims Adjuster
Job Description
Commercial Property Claims Adjuster
Department: Claims Administration & Adjusting
Employment Type: Permanent - Full Time
Location: Home United States
Reporting To: Daniel Grizzaffi
Compensation: $90,000 - $100,000 / year
Description
Davies North America, is looking for an experienced Commercial Property Claims Adjuster. Reporting to the Commercial Property Claims Supervisor, this role is responsible for end-to-end management of Commercial Property Claims primarily for quota share and single insurer specialty programs.
Key Responsibilities
- Determine, evaluate, investigate, negotiate and resolve quota share and single insurer property claims in accordance with legal, regulatory and internal standards. Including but not limited to:
- Verify coverage under the applicable Commercial Property insurance policy.
- Coordinate with field adjusters and experts for inspections or further investigation.
- Review supporting documentation submitted for the claims and properly note the details of the review within the file.
- Analyze damage estimates and repair costs as well as review vendor invoices for accuracy.
- Identify potential issues such as fraud, duplicate claims, or policy exclusions.
- Communicate with policyholders, adjusters, contractors, and other stakeholders regularly to ensure constant claim progression and keep all involved parties updated.
- Prepare written status and large loss reports for clients, including Reservation of Rights and Coverage Position Letters.
- Handle appeals or disputes related to claim decisions.
- Attend mediations and settlement conferences as necessary.
- Direct and monitor defense counsel to settle litigated claims.
- Provide monetary authority and strategy to counsel to ensure client’s money and claims are protected.
- Present and explain claim overviews to business partners on a monthly basis.
- Participate in audits and quality control reviews.
- Stay updated on industry trends, policy changes, and best practices.
- Other duties as assigned
Skills, knowledge & expertise
- Understand the role of Third-Party Administration in claims management.
- Background in both Excess & Surplus Lines (Lloyds) as well as Standard carrier programs.
- Ability to plan, organize and establish priorities to maintain various responsibilities under critical deadlines.
- Ability to review and interpret routine and complex policy contracts and coverage.
- Ability to review and interpret estimates.
- Knowledge of current case law, statutory law, DOI regulations, etc. that apply to claims practices and issues within the territory of operation.
- Ability to prepare detailed reports and recommendations to clients.
- Ability to analyze and research legal and claim trends.
- Possess sound analytical and negotiation skills
Equal Employment Opportunity & Legal Notices
- Medical, dental, and vision plans to support your health and that of your family
- A 401(k) plan with employer matching
- Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
- Paid holidays
- Life insurance and short‑term and long‑term disability coverage
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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