Job Description
- Develop training plans by product and area
- Align plans with Sales & Service teams for consensus and support
- Organize in-house and shop-by-shop training for dealers and floor sales staff (FSM)
- Conduct training for new product launches and events (conventions, etc.)
- Run monthly training surveys, self-evaluations, and KPI reviews
- Prepare training reports (feedback, proposals from dealers, consumers, FSM, PC)
- Train PC and PSV staff through group sessions and quick training in meetings
- Create online training and knowledge tests
- Provide sales-talk demonstrations and translate materials into Vietnamese
